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[Support request] Plugin getting deactivated

Simple Membership Plugin › Forums › Simple Membership Plugin › Plugin getting deactivated

Tagged: log out

  • This topic has 4 replies, 3 voices, and was last updated 8 years, 5 months ago by Newbie10924.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • March 6, 2018 at 1:36 am #13580
    Newbie10924
    Participant

    Twice with the past two updates. I found my plugin in a deactivated state. I don’t immediately apply the update because of GoDaddy issues. However, today I was using the plugin. Closed out and a few hours later it was deactivated. Any ideas what could cause this either with the plugin or wordpress? I can’t have my protected pages open for the public.

    March 6, 2018 at 8:11 am #13582
    mbrsolution
    Moderator

    Hi, please follow the following troubleshooting steps.

    Thank you

    March 6, 2018 at 9:56 pm #13587
    Newbie10924
    Participant

    Thank you for the reference but it doesn’t tell me anything. Mainly, because the there is no way to gauge when your plugin will deactivate. I understand the conflict could be a lot of things but to deactivate other plugins and use other themes isn’t practical. The only thing I could say it involved the past two updates and both updates sat pending for about a week. Is there anyway to trigger an email when the active state changes? Thanks

    March 7, 2018 at 12:01 am #13588
    The Assurer
    Moderator

    @Newbie1092 —

    Please clarify something…

    When you wrote that the plugin “deactivated” itself; does that mean the Plugins screen shows the plugin as not being activated?

    What was the GoDaddy issue, that you were referring to, as I have SWPM installed on a GoDaddy server.

    March 7, 2018 at 2:44 am #13591
    Newbie10924
    Participant

    Yes. It was simply not activated. All the associated add on plugins were activated though. This April is my third year with the plugin. As mentioned. The only thing for sure is it happened twice after a posted update.

    The issue with GoDaddy is when I update plugins. The update process either times out and fails to upload requiring me to manually upload the plugin via FTP. That issue has been going on for 2 yrs. You can forget about updating themes. They break the site apart.

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