Missing custom fields values in Admin Member Edit Page

[latepdc]

Hi,

We use Form Builder to create a forms and use custom Form Item Address. After the form is submit and member created – if we go in Admin and on Edit Member Page custom fields for Address (Street Address, Apt, Suite, Bldg. (optional), Postal / Zip Code, CityCountry etc.) are empty, although they exist in DB and entered through the form.
On Profile (front edit page) they are correctly written. We test it on clean WP Demo site without extra plugins and result is the same.

Thank you

[mbrsolution]

Hi, what Form Buillder addon version do you have installed in your site? You can use the following URL re-download-the purchased add-ons to download the latest version.

Thank you

[latepdc]

Hi,

Version: 4.4.6 we use – I think that is the latest version.

Thank you

[mbrsolution]

Hi, that is the latest version. Can you carry out the following troubleshooting steps?

Thank you

[latepdc]

Hi,
We already done troubleshooting steps. On clean WP Demo site, with only SWPM Plugin and addons active, on twenty fifteen theme.

Thank you

[mbrsolution]

Hi, thank you for reporting back. Can you create a premium support ticket.

Thank you

[Author]

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