Membership Plugin

WordPress Membership Plugin

  • Home
  • Documentation
  • Addons
  • Support
    • Quick Setup
    • Documentation
    • Premium Addon Support
    • Paid Support
    • Support Forum
    • Support Forum Search
    • Forum Login
    • Forum Registration
  • Contact

[Support request] Membership level reset after first invoice

Simple Membership Plugin › Forums › Simple Membership Plugin › Membership level reset after first invoice

  • This topic has 19 replies, 4 voices, and was last updated 1 week, 6 days ago by stevemorel.
Viewing 5 posts - 16 through 20 (of 20 total)
← 1 2
  • Author
    Posts
  • May 9, 2026 at 1:53 am #32069
    admin
    Keymaster

    If you only created this button a couple of months ago, there’s no need to create a new one. Just update the Stripe webhook API version to the latest from the Developers menu in your Stripe account. After that, reset the debug log file and monitor new transactions for a few days to see if any issues come up.

    May 9, 2026 at 2:53 am #32070
    stevemorel
    Participant

    Okay I will try to find out how to do that! 🙂
    Anyhow seems it’s working somehow now ^^;
    Not sure what happened hehe 😀

    May 14, 2026 at 6:19 am #32081
    Naovaczid
    Participant

    Is it a normal behaviour of the plugin? or is it a bug? if it is a bug, anyone got a suggestion on how to solve this?

    May 15, 2026 at 12:06 am #32082
    admin
    Keymaster

    @Naovaczid, It will be an issue with the site’s setup. Do you have debug log data similar to what the previous poster shared?

    May 15, 2026 at 2:32 am #32083
    stevemorel
    Participant

    I had a few recurring payment and all went through properly.
    Interesting thing though is that on the first month, on stripe, the recurring “title” was “invoice XXXX” but now it is “Subscription update”
    Maybe that can help “debug” ?
    Anyhow things seems to be all good on my side now! : )
    Working perfectly, and even getting new Members in the Membership! : ))

  • Author
    Posts
Viewing 5 posts - 16 through 20 (of 20 total)
← 1 2
  • You must be logged in to reply to this topic.
Log In

Please read this message before using our plugin.

Search

Featured Addons and Extensions

  • Membership Form Builder Addon
  • Member Directory Listing Addon
  • WooCommerce Payment Integration
  • Member Data Exporter Addon

Documentation

  • Documentation Index Page

Copyright © 2026 | Simple Membership Plugin | Privacy Policy