Membership expiration date different than Stripe Payment Due Date

[supportonce]

Hello, we just had an issue on our site where the Membership expiration date is being one day before the payment date in Stripe, so the accounts status is getting updated to “Expired” when there should have 1 more day of access.

[The Assurer]

To which value are you setting the membership period, for the affected membership level? And how do you setting it in your Stripe button?

[supportonce]

1 Month, the Stripe subscription has the same period of time (1 month)

[The Assurer]

Please refer to this reply:
https://simple-membership-plugin.com/forums/topic/duration-of-subscription/#post-26310

[supportonce]

If I update the access duration of my Stripe premium subscription to something like “33 days” on the plugin side, will that affect the current subscriptions? Will I need to go one by one to adjust them?

[admin]

You don’t need to edit the Stripe subscription (the payment configuration stuff). Instead, edit the membership level and then update the “Access Duration” field of the membership level to add couple of extra days there (as buffer). When you edit the membership level, it will be applicable to every user in that membership level.

You can use the following debug logging feature to monitor things for a few days after you make the changes. That will allow you to see if things are working as expected or not:
https://simple-membership-plugin.com/enable-debug-logging/

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