Logout link not working

[Serge]

Hi there,
I have a strange issue. The logout link refuses to logout. We have to close the browser to be logged out. Any idea about what is wrong?
The link is simply like this: https://domain.com/?swpm-logout=true

thanks,
Serge

[mbrsolution]

Hi, do you see any error messages when you click on the logout link? Do you have a cache plugin running in your site by any chance?

Kind regards.

[Serge]

Hi mbr,
no error is displayed. It just goes back or stays in the login page. I see a console error but may not be the cause:
JQMIGRATE: Migrate is installed, version 3.4.0
(index):236 Uncaught TypeError: Cannot set properties of null (setting ‘oninput’)
at (index):236:83
(anonymous) @ (index):236
content.bundle.js:1 observing

No cache plugin but have cache in htaccess because the website was causing errors at the server:
ExpiresByType application/x-javascript “access 1 month”
ExpiresByType application/javascript “access 1 month”

thanks,
Serge

[mbrsolution]

Hi, please carry out the following troubleshooting steps.

https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

Let me know how you go.

Thank you.

[Serge]

Deactivating plugins did not make any change. I did not deactivate woocommerce because it was there early and the issue is relatively recent. Is there a trace or a way to find out what is the issue? Is there another way more sure to log out by link?
What is the file that does the log out? I would have a look.

thanks,
Serge

[Serge]

Hi MBR,
I found the issue. Your initial clue helped me. It was the expire from htaccess. I removed the following and it started working well again:
ExpiresActive On
ExpiresByType image/jpg “access 1 year”
ExpiresByType image/jpeg “access 1 year”
ExpiresByType image/gif “access 1 year”
ExpiresByType image/png “access 1 year”
ExpiresByType text/css “access 1 month”
ExpiresByType application/pdf “access 1 month”
ExpiresByType application/x-javascript “access 1 month”
ExpiresByType application/javascript “access 1 month”
ExpiresByType application/x-shockwave-flash “access 1 month”
ExpiresByType image/x-icon “access 1 year”
ExpiresDefault “access 2 days”

Maybe you can point me to which of these line I could keep to save on bandwidth.

thanks,
Serge

[mbrsolution]

Hi @Serge, sorry for the late reply. It would be a bit challenging to workout which part of the code is causing the issue. However the following line ExpiresDefault “access 2 days” catches my attention more than the other lines. But I am not sure if this is the only part of the code that will cause this issue.

Kind regards.

[Serge]

Hi Mbr,
I think I’ll leave the whole code out. Caching pages are causing other issues. I’ll update this post if I do something.

thanks,
Serge

[Author]

Posts