How subscriber of my paid plan can cancel?

[ignix]

Hello,

First of all thanks to the creators for making this plugin free, nice work.

I have a question, If I created subscription plans (STRIPE) for different access levels, is there any way to create “cancel” button for a subscriber? So he can cancel his subscription automatically without manual involvement?

I read through the documentation but the only thing I found is that I can do it manually when subscriber contacts me directly, might be a bit inconvenient. Can it be automatic?

https://simple-membership-plugin.com/how-can-i-cancel-a-stripe-subscription-as-a-merchant/

Best,
Igor

[mbrsolution]

Hi,

is there any way to create “cancel” button for a subscriber? So he can cancel his subscription automatically without manual involvement?

Go to WP Membership -> Settings -> Advanced Settings and make sure you enable Allow Account Deletion.

When you enable Allow Account Deletion, the member will be able to delete their account when they view their profile. The Delete Account link can be found underneath the Submit button in the profile page. See image below.

Note: For Stripe subscriptions, it deletes their Stripe subscription when they click on the Delete Account button.

Let me know if the above helps you.

Thank you

[paulette]

Have tried

Go to WP Membership -> Settings -> Advanced Settings and make sure you enable Allow Account Deletion.

But when I log into my test account the ‘Account Deletion’ option is not/never shown for a free-level of membership. I have tried Firefox and IE browsers with same result

[mbrsolution]

@paulette, I just carried out a test in my dev site and Delete Account link is showing up in the members profile page. Are you sure you are visiting the members profile page?

Regards

[Author]

Posts