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I’ve followed all the directions to create an SCA compliant Stripe subscription button (https://simple-membership-plugin.com/sca-compliant-stripe-subscription-button), the page below, and I’m getting the following error every time:
Fatal error! Payment with ref_id swpm_xxxxxx|356 can’t be found
https://franksspirits.com/membership-join/
I’ve found a few support threads related to this issue, but nothing has worked so far. I’m using the Divi theme. Any ideas?
This normally happens due to a plugin or theme conflict. Please do the following test:
https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/Adding the root cause of the issue to this forum thread.The performance-related setting option, ‘Defer jQuery,’ in the Divi theme causes the Stripe button to malfunction. If you are using the Divi theme, please disable the ‘Defer jQuery’ option as shown in the screenshot below:
https://simple-membership-plugin.com/wp-content/uploads/2025/01/divi-theme-issue-fix-with-stripe-payment-sc1.png
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