Error creating member account

[kevinjrr]

I have had another random event of a failed member account creation upon signup. It has happened only a couple of times.
Here is the log file. Any ideas?

08/20/2018 9:48 PM] – SUCCESS: Paypal Class Initiated by 173.0.81.1
[08/20/2018 9:48 PM] – SUCCESS: Post string : mc_gross=69.00&protection_eligibility=Eligible&address_status=unconfirmed&payer_id=BPWFAXGF2QC8W&address_street=Mayr-Melnhof-Str.+34&payment_date=14%3A48%3A17+Aug+20%2C+2018+PDT&payment_status=Completed&charset=windows-1252&address_zip=8700&first_name=Oliver&mc_fee=3.34&address_country_code=AT&address_name=Oliver+Sencar&notify_version=3.9&subscr_id=I-FLKG1GU937SJ&custom=subsc_ref%3D4&payer_status=verified&business=kevinjrr%40gmail.com&address_country=Austria&address_city=G%F6ss&verify_sign=AOThZ5gL1g.3.Csx1O9TZKDYomUwAocO5b7-R0lKD3R6tQ7NV1l3Mbou&payer_email=oliver.sencar%40icloud.com&txn_id=6R5682348W8463221&payment_type=instant&btn_id=155547716&last_name=Sencar&address_state=&receiver_email=kevinjrr%40gmail.com&payment_fee=3.34&receiver_id=WXAYH7N7REZT4&txn_type=subscr_payment&item_name=Gold+Subscription+-+DISCOUNTED&mc_currency=USD&item_number=GOLD-DISC&residence_country=AT&transaction_subject=Gold+Subscription+-+DISCOUNTED&payment_gross=69.00&ipn_track_id=3141837f2cebf&
[08/20/2018 9:48 PM] – SUCCESS: Checking if PayPal IPN response is valid
[08/20/2018 9:48 PM] – SUCCESS: Connecting to: https://www.paypal.com/cgi-bin/webscr
[08/20/2018 9:48 PM] – SUCCESS: IPN successfully verified.
[08/20/2018 9:48 PM] – SUCCESS: Creating product Information to send.
[08/20/2018 9:48 PM] – SUCCESS: Transaction Type: Buy Now/Subscribe
[08/20/2018 9:48 PM] – SUCCESS: Item Number: GOLD-DISC
[08/20/2018 9:48 PM] – SUCCESS: Item Name: Gold Subscription – DISCOUNTED
[08/20/2018 9:48 PM] – SUCCESS: Item Quantity: 1
[08/20/2018 9:48 PM] – SUCCESS: Item Total: 69.00
[08/20/2018 9:48 PM] – SUCCESS: Item Currency: USD
[08/20/2018 9:48 PM] – SUCCESS: This payment button was not created in the plugin. This is a paypal hosted button.
[08/20/2018 9:48 PM] – SUCCESS: Membership payment paid for membership level ID: 4
[08/20/2018 9:48 PM] – SUCCESS: Transaction type: subscr_payment. Checking if the member profile needed to be updated
[08/20/2018 9:48 PM] – SUCCESS: Updating subscription start date if applicable for this subscription payment. Subscriber ID: I-FLKG1GU937SJ Email: oliver.sencar@icloud.com
[08/20/2018 9:48 PM] – SUCCESS: Did not find an existing record in the members table for subscriber ID: I-FLKG1GU937SJ
[08/20/2018 9:48 PM] – SUCCESS: This is a new subscription payment for a new subscription agreement.
[08/20/2018 9:48 PM] – SUCCESS: Saving transaction data to the database table.
[08/20/2018 9:48 PM] – SUCCESS: Transaction data saved.
[08/20/2018 9:48 PM] – SUCCESS: Paypal class finished.

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[08/20/2018 9:48 PM] – SUCCESS: Paypal Class Initiated by 173.0.81.1
[08/20/2018 9:48 PM] – SUCCESS: Post string : amount3=69.00&address_status=unconfirmed&subscr_date=14%3A48%3A12+Aug+20%2C+2018+PDT&payer_id=BPWFAXGF2QC8W&address_street=Mayr-Melnhof-Str.+34&mc_amount3=69.00&charset=windows-1252&address_zip=8700&first_name=Oliver&reattempt=1&address_country_code=AT&address_name=Oliver+Sencar&notify_version=3.9&subscr_id=I-FLKG1GU937SJ&custom=subsc_ref%3D4&payer_status=verified&business=kevinjrr%40gmail.com&address_country=Austria&address_city=G%F6ss&verify_sign=AugYY-Tw01UqKkcivkRSsuRy2BCJA3mtb70Gf76l8X23jSA0-gpZyLyI&payer_email=oliver.sencar%40icloud.com&btn_id=155547716&last_name=Sencar&address_state=&receiver_email=kevinjrr%40gmail.com&recurring=1&txn_type=subscr_signup&item_name=Gold+Subscription+-+DISCOUNTED&mc_currency=USD&item_number=GOLD-DISC&residence_country=AT&period3=1+M&ipn_track_id=3141837f2cebf&
[08/20/2018 9:48 PM] – SUCCESS: Checking if PayPal IPN response is valid
[08/20/2018 9:48 PM] – SUCCESS: Connecting to: https://www.paypal.com/cgi-bin/webscr
[08/20/2018 9:48 PM] – SUCCESS: IPN successfully verified.
[08/20/2018 9:48 PM] – SUCCESS: Creating product Information to send.
[08/20/2018 9:48 PM] – SUCCESS: Subscription signup IPN received… (handled by the subscription IPN handler)
[08/20/2018 9:48 PM] – SUCCESS: Found a membership level ID. Creating member account…
[08/20/2018 9:48 PM] – SUCCESS: swpm_handle_subsc_signup_stand_alone(). Custom value: subsc_ref=4, Unique reference: I-FLKG1GU937SJ
[08/20/2018 9:48 PM] – SUCCESS: Could not find any record using the given email address (oliver.sencar@icloud.com). Attempting to query database using the unique reference: I-FLKG1GU937SJ
[08/20/2018 9:48 PM] – SUCCESS: Did not find a match for an existing member profile for the given reference. This must me a new payment from a new member.
[08/20/2018 9:48 PM] – SUCCESS: Creating new member account. Membership level ID: 4
[08/20/2018 9:48 PM] – FAILURE: Error! Failed to insert a new member record. This request will fail.
[08/20/2018 9:48 PM] – SUCCESS: Paypal class finished.

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[mbrsolution]

Hi, please check the following documentation. Let me know if this helps you.

Kind regards

[Author]

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