ERR TO MANY REDIRECTS

[Akira]

So I’m using Simple Membership in conjunction with Woocommerce. The Users can login perfectly through the my-account page, but if you have a Membership if you try to log out the whole site says to many redirects (Chrome, Firefox same thing different Wording, Safari the Same). So I tried the old deactivate all Plug-In’s, still didn’t work (except that when Simple Membership is deactivated the “Members” can log out perfectly. I’m running it on a subdomain and have found the problematic cookie, prnt.sc/qvt68n
I tried it on another domain ending (currently .dev, tried .de, tried to use it as a “normal” domain.

It’s all SSL secured with SSL Encrypt and passes with flying colors on SSL Labs, the Server is my own btw. (Ubuntu 18 with Plesk as Managment Software for Clients mainly), Apache and Reverse Nginx Proxy, no cache is active on this website, I’m using mod_pagespeed normally (in addition to other caches) but in this instance there is no cache active.

We really need to get this working until next friday (Launch Day), I hope someone has an idea or a solution.

Thank you in advance, and I’m happy to share any further infos If I forgot anything.

[Akira]

In Addition I tried to logout via the simple member logout and this worked fine, but I really need it in my account to work.

[mbrsolution]

Hi,

So I’m using Simple Membership in conjunction with Woocommerce. The Users can login perfectly through the my-account page, but if you have a Membership if you try to log out the whole site says to many redirects (Chrome, Firefox same thing different Wording, Safari the Same).

When you say the user can login perfectly through my account, are you talking about WordPress login? When you say but if you have a membership and if you try to log out, the whole site says to many redirects. Are you saying that the member has logged in via the membership form “not WordPress”, when they try to log out they see the too many redirects message, is this correct?

Also is the WP user also added in the membership area of our plugin?

Thank you

[Akira]

Hello,

when I talk about my account I mean the woocommerce my-account page. Not the WordPress login, that was never used. They can log in via the membership plugin or woocommerce, in both cases logging out via my-account generates the error.

I worked around by making everyone a client who registers and deactivated user synchronisation, but I think this is only a work around that isn’t meant to be the right way

[mbrsolution]

Hi, please carry out a plugin/ theme conflict test test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug first to make sure there are no conflicts.

Thank you

[Akira]

Since I need the my-account page of Woocoommerce I only tested it with both plugins and the error persists, used different Standard Themes aswell, but without Woocoommerce the Error doesn’t occur because I don’t have the logout form from Woocommerce. Elsewise I tested everything, even moved it around servers and domain levels to see if it’s a subdomain or a .dev problem. I did this before starting the thread which I already stated in my first post.

[The Assurer]

Are you using the WooCommerce integration addon?

[Akira]

No our client won’t free any more budget (I know it’s petty since he’s paying in the quadruple digits but thats another story)

[admin]

The “Force WP User Synchronization” option shouldn’t bee needed. If the login and logout process is working fine without that checkbox, please keep it unchecked. It is unchecked by default.

[Akira]

If I disable it I get the cookie redirect error.

[Author]

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