We offered you a full refund since the addon wasn’t working correctly on your site (we couldn’t pin-point the source of the conflict on your site). Did you not get the refund?
Please note that there is always going to be a small percentage of sites where things are setup in a complicated manner and things just doesn’t work correctly. We will try our best to investigate for the paid addon but there are many things on your site that are completely beyond the control of our plugin. So sometimes we will fail to identify the exact source of the conflict and we will refund you in that case.
In case someone is still running into similar problems, I finally solved mine!
It turned out that in “Settings > Mail settings > Sender mail address” (Could be slightly different, I don’t use SWPM in English) we didn’t have a valid e-mail. The plugin still logged the mails as successfully send, but this obviously caused an error.
So everyone better triple check your settings!
You must be logged in to reply to this topic.