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In case someone is still running into similar problems, I finally solved mine!
It turned out that in “Settings > Mail settings > Sender mail address” (Could be slightly different, I don’t use SWPM in English) we didn’t have a valid e-mail. The plugin still logged the mails as successfully send, but this obviously caused an error.
So everyone better triple check your settings!
I solved the issue by:
a) using plugin WP Mail SMTPb) using Sendinblue and following WP Mail SMTP’s instructions to set up Sendinblue (I don’t understand all this stuff so I needed an idiot’s guide: https://wpmailsmtp.com/docs/how-to-set-up-the-sendinblue-mailer-in-wp-mail-smtp/
c) creating a subdomain with my web hoster, for these Sendinblue emails, as recommended in the above link.
I also had to make sure that in the Form Builder add-on for this plugin, in the registration form, I did NOT tick to send a notification, as this prevented the sending of the notification I’d set up in the plugin’s settings>Email settings> “Registration Complete”
(And I made sure that WP Membership plugin Settings>Email Settings>Admin Email Address was a gmail address I know I receive emails from, as I’m not yet sure how to receive emails from the new address I set up with Sendinblue. Ignore this bit if you know better)
With all that, many hours later, it’s all working.
My issue initially was that only one of the emails was getting delivered to customers, and none to myself. It happened after I changed webhoster. I THINK it’s something to do with my email address being considered spam (before it even reached people’s spam boxes) and I THINK that’s why the issue was eventually solved by the Sendinblue and subdomain and WP Mail SMTP combination. Phew!
Hope that helps someone.I usually always check the settings before sending an email to a client. Then, I am sure he will get the right information at the right time.
I usually always check the settings before sending an email to a client. Then, I am sure he will get the right information about IEEE format at the right time.
I started to apply this rule after my clients didn’t receive their data in time and the transaction was broken.
I installed Easy WP SMTP and it sends no problem. It does not send emails when registering. It does however send an email using the “Notify User” option in the member profile.
I installed Easy WP SMTP and it sends no problem. It does not send emails when registering. It does however send an email using the “Notify User” option in the member profile.
I am having this identical issue right now.
I have a new wrinkle on this issue. Our site requires that an administrator setup the account for the member. The documentation implies that the activation email would be sent when the member account is created. In fact, the account shows Activation-Required in its status. But no Activation email is sent.
If I go in and edit the account, I can enable the Account Update email function and that will result in that email being sent successfully. Is the administrator-created scenario not supported?
The email activation feature is used to combat against users registering with fake emails for a free account. When an administrator is creating an account, it doesn’t apply anymore since the site admin is going to create valid accounts only.
For adding members manually, you should be using the following process with our plugin:
https://simple-membership-plugin.com/manually-adding-members-site/Hello everyone, I have been using simple membership for about a year by now and things had been working perfectly fine until 9 days ago, new account registration will not send emails to our support email and I am 100% email such as setting users account active, password reset, and direct SMTP email test will send out emails, but new user registration will not.
I have done lots of testing and reading before asking here, the debug log actually do not show email are being send for new registration, but for every other email purpose it logs into log as it success. Also, our PHP is 7.4 and up. Anyone else having this issue or how should I go about fixing this?
Our debug log:
[2025/04/03 18:07:46] – SUCCESS: create_swpm_member_entry_from_array_data() – SWPM member entry created successfully. Member ID: 167
[2025/04/04 09:12:15] – SUCCESS: Sending direct email. Email sent to : szit@myemail.com
[2025/04/04 09:26:44] – SUCCESS: create_swpm_member_entry_from_array_data() – SWPM member entry created successfully. Member ID: 168
[2025/04/04 09:59:59] – SUCCESS: Reset password using link option is enabled.
The below 2 lines of email was sent and confirmed received
[2025/04/04 09:59:59] – SUCCESS: Member password reset email sent to: szit@myemail.com
[2025/04/04 10:00:57] – SUCCESS: Member password has been reset. Email: szit@myemail.com
[2025/04/04 10:01:07] – SUCCESS: After login redirection addon. Checking if member need to be redirected.
[2025/04/04 10:17:53] – SUCCESS: create_swpm_member_entry_from_array_data() – SWPM member entry created successfully. Member ID: 169
[2025/04/04 10:19:53] – SUCCESS: create_swpm_member_entry_from_array_data() – SWPM member entry created successfully. Member ID: 170
[2025/04/04 10:56:03] – SUCCESS: create_swpm_member_entry_from_array_data() – SWPM member entry created successfully. Member ID: 171
[2025/04/04 11:18:10] – SUCCESS: Sending direct email. Email sent to : szit@myemail.com
[2025/04/04 11:18:11] – SUCCESS: Sending direct email. Email sent to : szit@myemail.com
[2025/04/04 11:19:45] – SUCCESS: create_swpm_member_entry_from_array_data() – SWPM member entry created successfully. Member ID: 172
[2025/04/04 13:08:31] – SUCCESS: create_swpm_member_entry_from_array_data() – SWPM member entry created successfully. Member ID: 173Been testing for days trying to figure out why, any suggestion is welcome.
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