Duplicated email to admin when someone registering

[sobydesign]

I am not sure what can cause this issue, we got the same email notification twice in 2 minutes differences.
Where can I disable one of that?

Thanks for all the help.

[mbrsolution]

Hi, can you let me know which e-mail notification are you referring too?

Thank you

[sobydesign]

It’s under wp-membership/settings/email settings/registration area
Checked:
“Enable this option if you want the admin to receive a notification when a member registers.”

And with this settings, we get duplicated emails.

[sobydesign]

We investigate it further, and it’s not hosting related, Siteground doesn’t find any issues. Our generic form is sending emails just once, but simple membership emails are not.
My clients get double emails when someone registers with the exact same emails within 2 minutes.
Any idea? Anyone experiencing the same issue?

[mbrsolution]

Hi,

My clients get double emails when someone registers with the exact same emails within 2 minutes.

Can you clarify the above comment further?

Thank you

[sobydesign]

It’s a notification email, which we receive as soon somebody fills the registration form, and activate their account. But we get two exactly the same notifications to our mailbox.

I don’t know how else to clarify this further:)

“It’s under wp-membership/settings/email-settings/registration area
Checked:
“Enable this option if you want the admin to receive a notification when a member registers.”

And with these settings, we get duplicated emails.”

[mbrsolution]

Hi, thank you for clarifying further your issue. I have submitted a message to the plugin developers to investigate further your issue.

Thank you

[admin]

I believe I have just replied to you via email. If you didn’t receive my email, let me know.

[TKM]

I have this exact same problem. Can you please share the fix?

I am receiving duplicate notification emails: “A new member has completed the registration”

“It’s under wp-membership/settings/email-settings/registration area
Checked:
“Enable this option if you want the admin to receive a notification when a member registers.”

The notification emails arrive in my mailbox about 1 minute apart in time.

Thanks for your help. Awesome program! TKM

[IHP]

Hi, Same problem as above posts with duplicate notification email, please post fix, thanks.

[Tom]

Hi, did anyone find a solution to this? I think what is happening is an email is sent on registration, then again when the user confirms their email address.

[mbrsolution]

@Tom, are you using the Form Builder addon by any chance?

Kind regards.

[Tom]

Yes I am. Any solution?

[mbrsolution]

@Tom, for premium addon support please use the following contact form.

https://simple-membership-plugin.com/premium-addon-support/

Kind regards.

[Tom]

Hi there, I actually did open a premium support ticket on this about 2 weeks ago. I was told that the problem was likely some conflicting plugin. The only plugin I am using that I think could in any way be related is Contact Form 7. This allows users to email the admin by filling out a contact form.

I noticed others might be having similar problem so I thought I would try to find out if anyone was able to figure this out.

In my case, I get an email when they register, then again get the same email when they activate their account. According to the person I’ve been emailing with at support, its only supposed to generate an email when they activate their account.

[Author]

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