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[Support request] DIVI editor problem

Simple Membership Plugin › Forums › Simple Membership Plugin › DIVI editor problem

Tagged: divi

  • This topic has 4 replies, 4 voices, and was last updated 7 years, 1 month ago by danieldp.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • April 19, 2019 at 3:35 pm #17927
    Pep
    Participant

    Hello, I use the DIVI template on my website. When trying to edit the entries with visual editor I get a message indicating that I disable any plugin. The problem is the Simple Membership in the entries that I have applied protection. Are there any solutions that solve it?

    Thank you.

    April 20, 2019 at 5:58 am #17933
    mbrsolution
    Moderator

    Hi, please carry out the following troubleshooting steps.

    Let me know if this helps you.

    Kind regards

    April 20, 2019 at 12:37 pm #17934
    The Assurer
    Moderator

    The problem is the Simple Membership in the entries that I have applied protection.

    1. Are you able to edit that particular page, using the non-visual editor>
       
    2. Is the WP account that is trying to use the visual editor, also logged into SWPM; and is authorized to see that particular membership level?
       
    April 21, 2019 at 8:48 am #17941
    Pep
    Participant

    The operation of SMWP is correct in what I already have on the web.

    If I deactivate the plugin yes I can edit the entry.

    Divi does not allow block editor currently, only visual constructor.

    The message that appears when trying to edit is the following:

    Divi Builder time limit
    Wow! It seems that the Divi Designer could not be loaded. Taking the following actions could help solve the problem.

    1. You are using third-party add-ons. Try deactivating the plugins one by one to see if one is causing a conflict.

    In the entrances that I deactivate the protection I have no problem.

    Thanks

    May 24, 2019 at 9:40 am #18319
    danieldp
    Participant

    Hello there, same issues here. Yes to questions 1 and 2.

    My wordpress admin existed before installing “simple membership” plugin. I have imported the wordpress account to the plugin account using the proper add-on (WP User Import).

    The user is now listed at both WP (role = Administrator) and Simple Membership (status = active) user list.

    User is associated with a member group.

    the group has edit permissions at a particular webpage “page a”.

    “page a” edits using wordpress default editor.

    if I edit “page a” using Divi Editor the message “You need to login to view this content. Please Login” appears.

    If I disable the protection (Do you want to protect this content? No, Do not protect this content), Divi Editor will your fine.

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