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[Support request] Different billing cycles

Simple Membership Plugin › Forums › Simple Membership Plugin › Different billing cycles

Tagged: billing, recurring membership

  • This topic has 10 replies, 3 voices, and was last updated 4 years, 10 months ago by guy.
Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • June 10, 2021 at 11:39 am #22669
    guy
    Participant

    Hi,
    I’m trying to setup a recurring membership with different billing cycles, monthly and annual.
    I created two payment buttons, one for monthly billing and one for annual.
    Both are for the same membership level.

    What should I set the membership level access duration? One month? One year?
    Or do I need to setup 2 membership levels, one for the monthly billing and one for the annual billing?

    Thanks

    June 10, 2021 at 10:56 pm #22674
    mbrsolution
    Moderator

    Hi, this will depend on how you want to set up the renewal process for the subscription buttons. Please check the following documentation for more information.

    https://simple-membership-plugin.com/adding-membership-access-levels-site/

    Let me know if the above helps you.

    Thank you

    June 10, 2021 at 11:05 pm #22675
    guy
    Participant

    Thanks for that.
    I’m still not clear here. The way I want to set it up is that you can purchase a recurring subscription and you have 2 payment options: pay every month, or pay at the beginning of the year (which gives you a discount).
    Both are recurring so either every month the user gets billed again, or at the end of every year, until the user decides to cancel.

    Based on that link you sent I thought that maybe “No Expiry (Ongoing Membership Type Setup)” would be the way to go, but then in example 2 (“Expire After (Duration Type Setup)”) it says “This option is typically used to sell a one time payment membership. The member can renew also. It can be used for subscription payments also.” which seems to be what I want with the yearly payment.
    So again I’m confused.

    June 11, 2021 at 7:13 am #22676
    mbrsolution
    Moderator

    Hi,

    Based on that link you sent I thought that maybe “No Expiry (Ongoing Membership Type Setup)” would be the way to go, but then in example 2 (“Expire After (Duration Type Setup)”) it says “This option is typically used to sell a one time payment membership. The member can renew also. It can be used for subscription payments also.” which seems to be what I want with the yearly payment.

    The “No Expiry (Ongoing Membership Type Setup)” is for recurring payments made until the member decides to cancel.

    The “Expire After (Duration Type Setup)” is setup for the duration period of the membership level. After this period is over the member has a choice to renew the membership or not. This can also be used to set up a trial period.

    Let me know if the above helps you.

    Regards

    June 11, 2021 at 8:53 am #22678
    guy
    Participant

    So if I want to have a recurring subscription with 2 billing options, could I setup one membership level with “no expiry” and then just 2 payment buttons for subscriptions, one for monthly billing and one for annual billing (both for the same membership level)?

    That way it would renew automatically each billing cycle until the user decides to cancel the membership?

    Thanks

    June 12, 2021 at 1:45 am #22683
    mbrsolution
    Moderator

    Hi,

    So if I want to have a recurring subscription with 2 billing options, could I setup one membership level with “no expiry” and then just 2 payment buttons for subscriptions, one for monthly billing and one for annual billing (both for the same membership level)?

    Yes, that should work for you.

    Regards

    June 13, 2021 at 8:03 am #22684
    guy
    Participant

    Thank you, I will set it up that way and see.

    Thanks!

    June 15, 2021 at 8:31 pm #22695
    guy
    Participant

    Hi,
    I set it up as described above and think it works well.
    One thing I’m not clear about is what happens if the user cancels their subscription (a recurring subscription).
    The way that seems logical to me is that if the user has a monthly subscription where they pay on the 1st of each month, if the user cancels their payment on the 15th of the month the membership should continue till the end of the month.

    From what I understand in the documentation (https://simple-membership-plugin.com/what-happens-when-paypal-subscription-cancelled/), if the Access Duration is set to “No Expiry” then the member’s account will be cancelled immediately when the subscription is cancelled. But if it’s set to “Expire After” (for example: 1 month) then the subscription will continue till the end of the month.
    So maybe Expire After is the right way to go?

    Thanks

    July 11, 2021 at 9:31 am #22825
    guy
    Participant

    Can anybody help with this?
    See my last reply about what happens when a user cancels their recurring subscription.

    Much appreciated, thanks!

    July 12, 2021 at 8:07 am #22827
    admin
    Keymaster

    Hi Guy, Yes, you need to use the “Expire After” option if you want the account to not be cancelled immediately.

    So given that you want to offer 2 subscription payment options, definitely setup to TWO separate membership levels for them. That way the “Expiry After” field can be configured according the subscription payment for that level.

    July 14, 2021 at 4:24 pm #22833
    guy
    Participant

    So you suggest I setup:
    – One membership level for monthly payment that’s set to “Expire After” one month (connected to one payment button that has a Paypal monthly subscription)
    – And another membership level for annual payment that’s set to “Expire After” 1 year and connected to a payment button that has a Paypal yearly subscription?

    Thanks

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