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[Resolved] Data Exporter Add-on has ceased working correctly

Simple Membership Plugin › Forums › Simple Membership Plugin › Data Exporter Add-on has ceased working correctly

  • This topic has 7 replies, 3 voices, and was last updated 8 years, 1 month ago by mbrsolution.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • April 3, 2018 at 11:04 pm #13965
    arizonanorse
    Participant

    I have used the data exporter add-on in the past, but it is no longer working. Today I tried it and got a bunch of html instead. Other times recently it has just hung…. this is really odd. I initially worked fine around the first of the year.

    <!DOCTYPE html>
    <!–[if IE 8]>
    <html xmlns=”http://www.w3.org/1999/xhtml&#8221; class=”ie8 wp-toolbar” lang=”en-US”>
    <![endif]–>
    <!–[if !(IE 8) ]><!–>
    <html xmlns=”http://www.w3.org/1999/xhtml&#8221; class=”wp-toolbar” lang=”en-US”>
    <!–<![endif]–>
    <head>
    <meta http-equiv=”Content-Type” content=”text/html
    <title>Data Exporter &lsaquo
    <script type=”text/javascript”>
    addLoadEvent = function(func){if(typeof jQuery!=”undefined”)jQuery(document).ready(func)
    var ajaxurl = ‘/wp-admin/admin-ajax.php’

    April 5, 2018 at 9:39 am #13975
    mbrsolution
    Moderator

    Hi, are you talking about the following Member Data Exporter Addon? If you are can you create a premium support ticket.

    Thank you

    April 5, 2018 at 3:57 pm #13984
    arizonanorse
    Participant

    Yes, that’s it and thank you.

    April 5, 2018 at 9:33 pm #13988
    mbrsolution
    Moderator

    You are welcome

    April 11, 2018 at 3:42 pm #14073
    arizonanorse
    Participant

    Well….I’ve submitted two requests and still waiting to hear from premium support…..

    April 12, 2018 at 2:55 pm #14091
    admin
    Keymaster

    I replied to both your emails. Are my emails go to your spambox?

    Have you done the following test?
    https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

    April 14, 2018 at 5:09 pm #14116
    arizonanorse
    Participant

    I found that there is a problem with Safari Version 11.1 (13605.1.33.1.2) for exporting the data on mac osx high sierra 10.13.4 (17E199) . There are no issues with Firefox Quantum 59.0.2 (64-bit) on mac osx high sierra 10.13.4 (17E199).

    I have not identified any issues with PC users at this time.

    Thank you for your assistance.

    April 14, 2018 at 9:13 pm #14118
    mbrsolution
    Moderator

    Thank you for sharing your findings.

    Regards

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