'Cancel Subscription' button for Paypal recurring payments on the customers side

[oldfeet]

Hey, awhile ago I thought I saw in the docs there was a button to set up for members to cancel their own subscription.

I am looking back through the SWMP docs but cant find any information about this.

Is there a way to set up a button so members can cancel their Paypal recurring payment through SWMP on our website?

Thanks

[mbrsolution]

Hi,

Hey, awhile ago I thought I saw in the docs there was a button to set up for members to cancel their own subscription.

I don’t recall any such document as far as I know.

We do offer the following. There is a Delete Account button available in the members profile and it is displayed when you enable the following feature Allow Account Deletion under Advanced Settings tab.

Is there a way to set up a button so members can cancel their Paypal recurring payment through SWMP on our website?

As far as I know, no. You can read more about the cancellation of PayPal recurring payments in the following documentation.

what-happens-when-paypal-subscription-cancelled

Let me know if the above helps you.

Thank you

[oldfeet]

Would this be a possibility to add this feature for users to cancel their own paypal subscription? I would like to bury this option somewhere in the ‘edit profile’ page.

We have 3-4 emails a day with customers asking to cancel which we do manually, so this would help out a lot if we had this feature.

[admin]

Your users can cancel the subscription from their own PayPal account. So you can put instructions on a page that explains how they can cancel their subscriptions (if they want to). Then put a link to that page in the edit profile page.

Also, very shortly we will be releasing a new version of the plugin where there will be a new shortcode that allow you to put a PayPal subscription cancellation link on the page. A member can click on it and it will take the user to their PayPal account where they can cancel your subscription.

[oldfeet]

Awesome! Looking forward to adding this onto our site.

[mbrsolution]

@oldfeet, please test the latest version. Let us know if it helps you.

Thank you

[filipvisnjic]

@mbrsolution what is the shortcode to put PayPal subscription cancellation link on the page? I don’t seem to be able to find it anywhere. Many thanks!

[admin]

I have documented the shortcode in the following area:

https://simple-membership-plugin.com/cancelling-a-paypal-subscription-as-a-merchant/#paypal_subsc_cancel_shortcode

[Author]

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