[Support request] can log in on pc but not on tablet

Tagged: tablet login password

This topic has 1 reply, 2 voices, and was last updated 5 years, 3 months ago by mbrsolution.

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February 11, 2021 at 6:42 pm #22131

johnE
Participant

Many members are having issues logging in.
When I log in on my PC I see an eye symbol so I can see the password.
When I try to log in from my android tablet there is no eye symbol and the password although corretcly entered is not recognised.

February 11, 2021 at 10:13 pm #22135

mbrsolution
Moderator

Hi, please carry out the following troubleshooting steps.

https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

Let me know how you go.

Thank you
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