I have a problem with the bulk import functionnality. When I want to import my file, I have an error message with :
One of the required columns not found in CSV: user_name
But in fact the user_name is my first column and all the fields are filled with a user name.
I cannot import my file. Can you help ?
Hi, did you follow these instructions?
Yes I did but I still have an error when importing the file. It says that the first column is missing but it is not missing !
For testing purposes, what happens when you import the sample data in the csv template file?
Hi thank you for your reply.
I download the data CSV sample data file and put my data in it with the same column organization but when I try to import it on my website, I get a popup message : One of the required columns not found in CSV: user_name
For testing purpose I tried also with your sample data sheet without modifying them and I get the same message.
When you are creating a CSV file using Microsoft Excel for example; if the following CSV (Comma Delimited) format does not work, try CSV (MS-DOS) format.
Let me know if the above helps.
Hello, Sorry but Even with this format I get the same answer and alert.
Please find hereby a screenshot
It looks like the first column is not recognized.
HI, Could you help ? I am still running a problem !
@edevys – I had the same problem.
My version of Excel has three output options for CSV export, only one works:
CSV UTF 8 (Comma Delimited) = NO
CSV (Comma Delimited) = NO
CSV (MS DOS) = YES
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