Allow account deletion not working

[Tada]

I am setting Allow account deletion. Accessing the delete page (‘swpm_delete_account = 1’) from the user’s profile edit page and entering the password does not delete the account. Editing is possible.
The plugin version is 4.0.2.

Do you have any idea?
Thanks.

[mbrsolution]

Hi, can you provide more information so that I know exactly what is happening in your site. What do you mean by Editing is possible?

Also, can you carry out the following troubleshooting steps.

https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

Thank you

[Tada]

Thank you for your reply.

What do you mean by Editing is possible?

I was able to change the user’s first name.

https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

I tried it with “Twenty Nineteen” and the results were the same.

[mbrsolution]

Hi,

I am setting Allow account deletion. Accessing the delete page (‘swpm_delete_account = 1’) from the user’s profile edit page and entering the password does not delete the account. Editing is possible.
The plugin version is 4.0.2.

Just to make sure I understand your issue. Did the user log into their account then tried to delete the account while viewing their profile?

Regards

[Tada]

I’m sorry, the reply was delayed.

Just to make sure I understand your issue. Did the user log into their account then tried to delete the account while viewing their profile?

Yes.The member logged in, accessed the profile edit page, and clicked the “Delete Account” link.

https://gyazo.com/91e9c803f2f6b08b24f74f1c427fcd34
https://gyazo.com/367b3f8bf6d546966c4ddb06ea4928bc

[mbrsolution]

Hi,

I just carried out a test in my dev site and it works for me.

This is what I did:

1- I enabled Allow account Deletion feature and logged out.
2- I then logged in as a member using a different browser and viewed the profile.
3- I clicked on “Delete Account” link.
4- I read the warning message that appears and entered the account password. I clicked on Confirm Account Deletion button and I was logged out.
5- I then logged into my dev site as admin again and checked to see if the members account was deleted and yes it was deleted.

I can confirm this is working correctly in my dev site. There must be a conflict somewhere in your site.

Please carry out the following troubleshooting steps.

https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

Let me know how you go.

Thank you

[Tada]

Sorry for the late reply.

Probably due to my environment, but it remains unresolved.
This thread will be resolved once.

Thank you very much!

[Author]

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