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WordPress Membership Plugin
Simple Membership Plugin › Forums › Simple Membership Plugin › Access is removed immidiately after cancelling sub
Hey everyone, first of all thanks a lot for shipping this amazing plugin, client is very happy with what we shipped thanks to simple membership.
I have one question though, I have currently set “cancel subscription immediately” which results into that if customer cancels his sub lets say right after buying, he doesn’t get the rest of the term, rather his access is cancelled immediately after clicking cancel sub.
How should I set it up so the customers get the rest of their sub and its cancelled only after the sub is not paid again? I guess I should just change the setting from “cancel subscription immediately” to “cancel after x days” but I want to confirm this because we already have more than 100 subs and I dont want to break things. Thanks!!
Please read this information for a better explanation:
https://simple-membership-plugin.com/what-happens-when-paypal-subscription-cancelled/
It also helps to have the debug logs turned on.