Membership Plugin

WordPress Membership Plugin

[Resolved] Logout link not working

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • April 20, 2023 at 9:05 pm #25983
    Serge
    Participant

    Hi there,
    I have a strange issue. The logout link refuses to logout. We have to close the browser to be logged out. Any idea about what is wrong?
    The link is simply like this: https://domain.com/?swpm-logout=true

    thanks,
    Serge

    April 20, 2023 at 9:52 pm #25985
    mbrsolution
    Moderator

    Hi, do you see any error messages when you click on the logout link? Do you have a cache plugin running in your site by any chance?

    Kind regards.

    April 20, 2023 at 11:21 pm #25986
    Serge
    Participant

    Hi mbr,
    no error is displayed. It just goes back or stays in the login page. I see a console error but may not be the cause:
    JQMIGRATE: Migrate is installed, version 3.4.0
    (index):236 Uncaught TypeError: Cannot set properties of null (setting ‘oninput’)
    at (index):236:83
    (anonymous) @ (index):236
    content.bundle.js:1 observing

    No cache plugin but have cache in htaccess because the website was causing errors at the server:
    ExpiresByType application/x-javascript “access 1 month”
    ExpiresByType application/javascript “access 1 month”

    thanks,
    Serge

    April 21, 2023 at 1:15 am #25996
    mbrsolution
    Moderator

    Hi, please carry out the following troubleshooting steps.

    https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

    Let me know how you go.

    Thank you.

    April 21, 2023 at 2:33 am #25997
    Serge
    Participant

    Deactivating plugins did not make any change. I did not deactivate woocommerce because it was there early and the issue is relatively recent. Is there a trace or a way to find out what is the issue? Is there another way more sure to log out by link?
    What is the file that does the log out? I would have a look.

    thanks,
    Serge

    April 21, 2023 at 3:35 am #25998
    Serge
    Participant

    Hi MBR,
    I found the issue. Your initial clue helped me. It was the expire from htaccess. I removed the following and it started working well again:
    ExpiresActive On
    ExpiresByType image/jpg “access 1 year”
    ExpiresByType image/jpeg “access 1 year”
    ExpiresByType image/gif “access 1 year”
    ExpiresByType image/png “access 1 year”
    ExpiresByType text/css “access 1 month”
    ExpiresByType application/pdf “access 1 month”
    ExpiresByType application/x-javascript “access 1 month”
    ExpiresByType application/javascript “access 1 month”
    ExpiresByType application/x-shockwave-flash “access 1 month”
    ExpiresByType image/x-icon “access 1 year”
    ExpiresDefault “access 2 days”

    Maybe you can point me to which of these line I could keep to save on bandwidth.

    thanks,
    Serge

    April 26, 2023 at 9:49 pm #26011
    mbrsolution
    Moderator

    Hi @Serge, sorry for the late reply. It would be a bit challenging to workout which part of the code is causing the issue. However the following line ExpiresDefault “access 2 days” catches my attention more than the other lines. But I am not sure if this is the only part of the code that will cause this issue.

    Kind regards.

    April 26, 2023 at 11:57 pm #26014
    Serge
    Participant

    Hi Mbr,
    I think I’ll leave the whole code out. Caching pages are causing other issues. I’ll update this post if I do something.

    thanks,
    Serge

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