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[Resolved] STRATO and PayPal not working

Simple Membership Plugin › Forums › Simple Membership Plugin › STRATO and PayPal not working

Tagged: PayPal trouble settings

  • This topic has 6 replies, 2 voices, and was last updated 4 years, 8 months ago by Joe.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • September 17, 2021 at 11:19 am #23036
    Joe
    Participant

    Hello,

    is there anyone here who has STRATO as hosting provider (germany) and uses PayPal Buy Now? I’m having trouble getting this constellation to work and wanted to ask if anyone can help me (find the right settings).

    Thanks & Danke!

    Joe

    September 18, 2021 at 11:41 pm #23037
    mbrsolution
    Moderator

    Hi, you might like to try the following troubleshooting steps.

    https://simple-membership-plugin.com/forums/topic/premium-membership-registration-issue/

    Let me know if the above helps you.

    Thank you.

    September 20, 2021 at 9:00 am #23039
    Joe
    Participant

    Hi, I already read the documentation and had contact to the support. They say it’s a conflict with the server. Strato ist one of the best known hosting services in germany. Maybe someone had the same problem or no problem with them.
    Anyone?

    September 20, 2021 at 10:16 am #23040
    Joe
    Participant

    Maybe I have the wrong settings but I don’t know what to change. I already tried another hosting provider but it didn’t work too.
    Does somebody use the PayPal Buy Now Button and likes to help me? Screenshots, …
    I would send you some money via PayPal if that helped.

    September 20, 2021 at 8:47 pm #23041
    mbrsolution
    Moderator

    Hi,

    Does somebody use the PayPal Buy Now Button and likes to help me?

    Did you follow these instructions below?

    https://simple-membership-plugin.com/create-paypal-buy-now-button-inside-the-simple-membership-plugin/

    Thank you.

    September 22, 2021 at 12:01 pm #23048
    Joe
    Participant

    Hello, thank yout very much for the link. It helped!!!

    I found a website where someone wrote that the error
    [2021/09/14 14:46:44] – FAILURE: Error! Failed to insert a new member record. This request will fail.
    comes from the wrong PayPal IPN Message Setting (it has to be UTF-8).

    You link above took me to the page with the link I needed. And now it works!!!

    So for all others who have the same problem:
    1. Log in at PayPal.
    2. Click on this link: https://www.paypal.com/cgi-bin/customerprofileweb?cmd=_profile-language-encoding
    3. Click on “further options”
    4. Change Coding to “UTF-8”

    That’s it.
    Thanks again!

    September 22, 2021 at 12:23 pm #23049
    Joe
    Participant

    RESOLVED!!

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