Membership Plugin

WordPress Membership Plugin

[Support request] SCA Compliant Stripe Buy Now Button creates error page in test mode

Simple Membership Plugin › Forums › Simple Membership Plugin › SCA Compliant Stripe Buy Now Button creates error page in test mode

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • May 4, 2021 at 9:36 am #22522
    tester
    Participant

    Hi,

    I have a SCA Compliant Stripe Buy Now Button. When tested in test mode and that the stripe paiement form is filled in and submitted successfully, stripe redirects to a white page of my site https://www.website.com/?swpm_process_stripe_sca_buy_now=1&ref_id=swpm_8ff6ca4c1e542530f60a84c5f9846a60|22264, while it should redirect to my confirmation page.
    Any idea how to solve this?

    May 6, 2021 at 4:18 am #22528
    mbrsolution
    Moderator

    Hi, can you confirm that you followed the instructions below?

    https://simple-membership-plugin.com/sca-compliant-stripe-buy-now-button/

    thank you

    May 6, 2021 at 1:00 pm #22534
    tester
    Participant

    Absolutely. I even recreate a new one to be sure. Issue stays the same. The only difference I can figure out is that for SCA Compliant Stripe Subscription buttons you can add the Stripe Test button reference, which is not possible with the Stripe Buy Now Button. But maybe this has nothing to do with this issue.

    May 6, 2021 at 8:01 pm #22539
    mbrsolution
    Moderator

    Hi, please check the following documentation.

    https://simple-membership-plugin.com/configure-after-registration-redirect-for-members/

    Let me know if the above is what you are talking about.

    Thank you

    May 11, 2021 at 11:42 am #22578
    tester
    Participant

    Not at all, as the return url has already been defined in the creation form of a SCA Compliant Stripe Buy Now Button. Try yourself to test a SCA Compliant Stripe Buy Now Button in test mode. You will see it returns a blank page with https://www.website.com/?swpm_process_stripe_sca_buy_now=1&ref_id=swpm_8ff6ca4c1e542530f60a84c5f9846a60|22264 a url.

    May 12, 2021 at 11:36 pm #22584
    mbrsolution
    Moderator

    Hi, do you have a cache plugin installed in your site? Does your server run any caching system?

    Thank you

    May 14, 2021 at 7:36 am #22593
    tester
    Participant

    Hi,

    Yes I use WP Fastest Cache on the website. On the server, no caching. After emptying the WP Fastest Cache and removing it from the website, still the same issue. Can you already tell me what content following url should be displaying, as it is a 100% SWMP URL : https://www.website.com/?swpm_process_stripe_sca_buy_now=1&ref_id=swpm_8ff6ca4c1e542530f60a84c5f9846a60|22264 ?

    May 15, 2021 at 12:59 am #22594
    mbrsolution
    Moderator

    Hi,

    Something in your site might be causing this issue. Please carryout the following troubleshooting steps.

    https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

    Let me know what happens.

    Thank you

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