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[Support request] reCaptcha plugin stopped working (WP 5.5)

Simple Membership Plugin › Forums › Simple Membership Plugin › reCaptcha plugin stopped working (WP 5.5)

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • August 31, 2020 at 10:20 pm #20808
    DTC57
    Participant

    Hi

    I got SWMP to work just fine, including the reCAPTCHA plugin, recently (during August 2020). Then our hosting was moved to a new server environment last week (27th August). I don’t know what changed, but now if I have reCAPTCHA activated, the login page locks up and after the site timeout the validation has failed. Login works just fine without reCAPTCHA.So I’ll probably have to give up on it if the problem can’t be solved.

    I’ve looked everywhere and cannot understand what has changed . I’m no longer sure whether the upgrade to WP 5.5 happened with the move to the new environment, but it could be, if that is relevant.

    I don’t find any obvious errors in the logs either.

    What could be going wrong?

    Thanks for any help

    David

    September 2, 2020 at 12:03 am #20817
    mbrsolution
    Moderator

    Hi, have you tried to reinstall the reCAPTCHA plugin?

    If the above does not help, try the following troubleshooting steps https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/.

    Also can you share your new server specs?

    Thank you

    September 3, 2020 at 9:07 pm #20829
    DTC57
    Participant

    I have tried reinstalling and disabling plugins etc. No luck.

    The config information is as follows:

    – PHP 7.4.9
    – post_max_size / upload_max_filesize 256M
    – FastCGI / Apache

    Plugins:

    Akismet Anti-Spam 4.1.6
    All-in-One WP Migration 7.26
    All-in-One WP Migration Unlimited Extension 2.37
    Classic Editor 1.6
    Simple Membership Form Builder 4.8.6
    Simple Membership Google recaptcha v1.9
    Simple WordPress Membership 4.0.1
    SWPM Member Directory Listing 2.7
    SWPM Show Member Info 1.8
    UpdraftPlus – Backup/Restore 1.16.26
    Yoast SEO 14.8.1

    Theme:
    Twenty Seventeen 2.4

    September 3, 2020 at 9:10 pm #20830
    DTC57
    Participant

    Sorry forgot this:

    Wordpress 5.5.1
    “Your site currently passes all site health checks.”

    September 4, 2020 at 1:09 am #20832
    mbrsolution
    Moderator

    Thank you for providing the extra information. I have submitted a message to the developers to investigate further your findings/issue.

    Kind regards

    September 4, 2020 at 2:08 am #20835
    admin
    Keymaster

    It’s working fine for me.

    Do you have any JavaScript error on the site? Some plugins (with outdated JavaScript code) has stopped working on WP5.5 which can cause a cascading effect with other things using JavaScript. The Captcha uses JS so that could be one factor. I can’t think of anything else.

    September 4, 2020 at 7:29 pm #20847
    DTC57
    Participant

    Chrome reported the following messages when the login was blocked:

    [Violation]  Forced reflow while executing JavaScript took NNms
[Violation]  'requestIdleCallBack' handler took XXXms. – several times (5, 6, or even 7 times)

    When the reCaptcha facility was turned off, there were no errors in the Console.
    Can anyone suggest anything?

    Help, David

    September 10, 2020 at 7:08 pm #20872
    DTC57
    Participant

    Any ideas yet?

    October 3, 2020 at 7:21 pm #21049
    DTC57
    Participant

    I’m still wondering whether there will ever be an answer to this ppoint. I turned off the CAPTCHA check and things are working just fine. If I turn it on, then the site fails.

    What should I do?

    October 18, 2020 at 6:28 pm #21350
    DTC57
    Participant

    Anyone out there?

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