[wzloe]

Thank you for your guidance, admin.

I have completed the following steps on the test site:

Disabled all plugins except the Simple Membership plugin.
Switched the theme to the default Twenty Twenty-Five theme.
The test page is ready for your review again:
Test Link: https://nnq.miko-sakura5523.com/2024/11/17/test/

Please check if the issue persists under this setup.
Thank you for your continued assistance!

Best regards,
wzloe

[wzloe]

Thank you for your response, admin.

To help you investigate further, I have created a test post on another website that uses the Simple Membership plugin. The post is set to “members-only,” and the content includes a specific message to test if the issue is reproducible.

Test Link: [nnq.miko-sakura5523.com/2024/11/17/test]
Test Instructions:

Open the link in a browser where you are not logged in as a member.
The page should display a message indicating it is for members only.
Use the browser’s developer tools (e.g., Chrome’s Inspect or Safari’s Developer Mode) to check if the protected content can be accessed in the HTML or DOM.
The post’s content contains the following sentence:
“This is the protected content that should not be visible through developer tools.”

Please let me know if the content is visible using the developer tools, as it is in my original site setup. This will help confirm whether the issue is related to the server environment or other site-specific settings.

Thank you for your assistance!

Best regards,
wzloe

[wzloe]

Thank you for your response, admin.

To clarify the issue further:

The problem occurs on all pages set to “members-only”, including both posts and pages. It is not limited to any specific page.
Non-members visiting a protected page see the message indicating the page is for members only, but they can still view the page content by using Chrome’s “Inspect” tool. The HTML code of the page reveals the actual protected content, which defeats the purpose of the membership protection.
I am not using any caching plugins. Here is the list of active plugins on my site:
All in One SEO
Child Theme Configurator
EWWW Image Optimizer
Intuitive Custom Post Order
LightStart – Maintenance Mode, Coming Soon and Landing Page Builder
Simple Membership Custom Messages
Simple WordPress Membership
SiteGuard WP Plugin
UpdraftPlus
WP Multibyte Patch
WPFront Scroll Top
The site uses the Twenty Seventeen theme, which I suspect might be outdated or causing conflicts with the plugin.
Questions:

Could this issue be resolved through any specific settings in the plugin, or is it likely caused by a theme/plugin conflict?
Are there any particular settings or areas I should check or adjust first?
Thank you for your assistance. Let me know if you need additional information.

[wzloe]

Hello,

Thank you for your response. I have tried the suggestions you provided:

Using an incognito browser window.
Testing on a different browser (e.g., Chrome, Safari).
Accessing the site from a different computer.
Unfortunately, in all cases, the content of the protected pages is still visible in the developer tools for non-logged-in users.

Could you please advise on any additional steps I can take to resolve this issue?

Thank you for your help!

Best regards,wzloe

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