[watermeadowpark]

Thanks for the reply, unfortunately still no further on:

– Endpoint URL in the Stripe webhook field is correct:
https://www.xxxxxx.com/?swpm_process_stripe_subscription=1&hook=1

– All 5 events are correctly selected in the stripe dashboard.

– I tried removing the Stripe “signing secret” as it’s optional, but got the same error.

– Turning on debug didn’t really help:

[2025/07/31 13:45:28] – SUCCESS: Log file reset
——————————————————————

[2025/07/31 13:45:45] – SUCCESS: Stripe SCA Subscription IPN (HTTP POST) received. Processing request…
[2025/07/31 13:45:45] – FAILURE: Fatal error! Payment with ref_id swpm_99e4e2efb7ebc4295659f53f37986e72|1299 can’t be found

So it looks like you are correct insofar as the payment request is being sent to Stripe, then Stripe calls the webhook which is where it fails.

Any other ideas are most welcome!

Thanks,
Chris

[Author]

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