[tttigra]

This is the messages from the debug option. It’s obvious that those members cannot be found in the database but they are there. One of the things I’ve changed was that I’ve turned on the WP Total Cache and then turned it off as some of the members couldn’t login and some things were mixed. I probably couldn’t setup the plugin well. \

But even though the WP Total Cache is off right now I’m still getting these errors.

[03/18/2018 2:45 PM] – SUCCESS: Paypal Class Initiated by 173.0.81.1
[03/18/2018 2:45 PM] – SUCCESS: Post string : txn_type=subscr_failed&subscr_id=I-R9TJFDGLS380&last_name=Laurenza&residence_country=IT&item_name=Monthly&payment_gross=&mc_currency=GBP&business=burak.kaplan%40gmail.com&verify_sign=A4hFZABB-1MdUATkZSRkEDahxHmDA.Q1nCr.CRsXLUxNPlh9y9JAe8a9&payer_status=unverified&payer_email=michelelaurenza%40live.it&first_name=Michele&receiver_email=burak.kaplan%40gmail.com&payer_id=KCYV98D8VNBNN&retry_at=03%3A00%3A00+Mar+23%2C+2018+PDT&item_number=11845&mc_gross=49.90&custom=subsc_ref%253D2%2526user_ip%253D81.214.254.162&charset=UTF-8&notify_version=3.9&ipn_track_id=d4394053745e4&
[03/18/2018 2:45 PM] – SUCCESS: Checking if PayPal IPN response is valid
[03/18/2018 2:45 PM] – SUCCESS: Connecting to: https://www.paypal.com/cgi-bin/webscr
[03/18/2018 2:45 PM] – SUCCESS: IPN successfully verified.
[03/18/2018 2:45 PM] – SUCCESS: Creating product Information to send.
[03/18/2018 2:45 PM] – SUCCESS: Subscription cancellation IPN received… (handled by the subscription IPN handler)
[03/18/2018 2:45 PM] – SUCCESS: Refund/Cancellation check – lets see if a member account needs to be deactivated.
[03/18/2018 2:45 PM] – SUCCESS: Subscriber ID is present. Retrieving member account from the database. Subscr_id: I-R9TJFDGLS380
[03/18/2018 2:45 PM] – FAILURE: No associated active member record found for this notification.
[03/18/2018 2:45 PM] – SUCCESS: Paypal class finished.

——————————————————————

[03/18/2018 2:48 PM] – SUCCESS: [MailChimp] Mailchimp integration addon. Admin edit member hook.
[03/18/2018 2:48 PM] – SUCCESS: [MailChimp] Debug data: FREE|zinwai.pt@gmail.com|Zeno|Kyaw
[03/18/2018 2:48 PM] – SUCCESS: [MailChimp] Doing list signup.
[03/18/2018 2:48 PM] – SUCCESS: [MailChimp] Checking list name : FREE
[03/18/2018 2:48 PM] – SUCCESS: [MailChimp] Found a match for the list name on MailChimp. List ID :a739b20e41
[03/18/2018 2:48 PM] – SUCCESS: [MailChimp] List ID to subscribe to:a739b20e41
[03/18/2018 2:48 PM] – FAILURE: [MailChimp] Unable to subscribe.
[03/18/2018 2:48 PM] – FAILURE: Error=Unknown error, call getLastResponse() to find out what happened.

[tttigra]

@mbrsolution Yes it used to do it but not anymore. I’ve been using your plugin since 2015 without any major issues but this has come up recently. Mike above reports the same issue. I haven’t done any major changes on my site.

By the way, some’s payment was skipped yesterday by Paypal probably due to credit card expiry and that account went into inactive automatically. Perhaps the problem is with cancellations only.

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