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I can confirm that this was working after the last thread, but now it is not. I do not use any sort of caching on my site and any little change I make to any page or post is instantly reflected.
I read the “understanding the impact of caching on membership sites” but I don’t see how that applies here since I do not us any caching plugins.
What I have done is to copy out a registration link and switch my phone to cellular, use safari in private browsing (I have never used this browser on my site before) and I still get the “Free membership is disabled” page. The user id and the code have not been stripped off from the url.
What else can I check? Are there other logs?
Thank you for your reply. Your section on caching was spot on. No, not running any plugins that would affect that, but when I used another bowser, everything seemed to work. The registration page had the correct subscription level inserted in the form and it worked.
As far as the private IP, I am self hosting and that is just reflecting my firewall LAN IP.
Thank you so much!
Jeremy
I have tried this with both Paypal and Stripe. Both return the user back to the website to either a thank you page or a free membership registration page. The email sent to the user is also not sending the user to a registration page appropriate for the subscription level they signed up for.
Does this need another add-on plugin?
Please help me figure out what I am doing wrong.
More info to add. In the PayPal button I do have “Redirect to Paid Registration Link” checked, but it just sends every return trip from PayPal to the free registration page, which is disabled.
Here is a log section from the last attempt to do a cycle from the 2nd paypal button. Everything is success it seems.
[2026/07/31 14:57:01] – SUCCESS: OnApprove ajax request received for createSubscription. On Page Button ID: swpm_paypal_button_1
[2026/07/31 14:57:02] – SUCCESS: Subscription tenure type: REGULAR, Sequence: 1, Cycles Completed: 1
[2026/07/31 14:57:02] – SUCCESS: Validation passed. Going to create/update member account and save transaction data.
[2026/07/31 14:57:02] – SUCCESS: Transaction type: pp_subscription_new, Transaction ID: 0S044835XXXXXXXXS
[2026/07/31 14:57:02] – SUCCESS: Membership payment paid for membership level ID: 3
[2026/07/31 14:57:02] – SUCCESS: swpm_handle_subsc_signup_stand_alone(). Custom value: subsc_ref=3&user_ip=10.0.0.1&reference=0S044835XXXXXXXXS, Unique reference: 0S044835XXXXXXXXS
[2026/07/31 14:57:02] – SUCCESS: Could not find any record using the given email address (admin@roxyannpeak.com). Attempting to query database using the unique reference: 0S044835XXXXXXXXS
[2026/07/31 14:57:02] – SUCCESS: Did not find a match for an existing member profile for the given reference. This must be a new payment from a new member.
[2026/07/31 14:57:02] – SUCCESS: Creating new member account. Membership level ID: 3, Subscriber ID value: I-D07RKXX9X45Y
[2026/07/31 14:57:02] – SUCCESS: Member signup URL: https://roxyannpeak.com/membership-registration?member_id=18&code=8d6a9796048e9c2cXXXXXXXX9
[2026/07/31 14:57:03] – SUCCESS: Member signup (prompt to complete registration) email successfully sent to: admin@XXXXXXXX.com
[2026/07/31 14:57:03] – SUCCESS: Saving transaction data to the database table.
[2026/07/31 14:57:03] – SUCCESS: Transaction data saved.
[2026/07/31 14:57:03] – SUCCESS: The condition to redirect to the paid registration link has been met. Setting the return URL to the paid registration link.
[2026/07/31 14:57:10] – SUCCESS: Webhook event type: PAYMENT.SALE.COMPLETED. Event summary: Payment completed for $ 10.0 USD
[2026/07/31 14:57:10] – SUCCESS: Subscription ID from resource: I-D07RKXX9X45Y. Transaction ID: 6AU55942XXXXXXXX9
[2026/07/31 14:57:11] – SUCCESS: Subscription tenure type: REGULAR, Sequence: 1, Cycles Completed: 1, Last Payment Time: 2026-07-31T21:56:59Z
[2026/07/31 14:57:11] – SUCCESS: Custom field data from the original subscription checkout: subsc_ref=3&user_ip=10.9.8.1&reference=0S044835XXXXXXXXS
[2026/07/31 14:57:11] – SUCCESS: Updating the access start date if applicable for this subscription payment. Subscriber ID: I-D07RKXX9X45Y, Email: admin@XXXXXXXX.com, Account status: active
[2026/07/31 14:57:11] – SUCCESS: Found a record in the member table. The Member ID of the account to check is: 18 Membership Level: 3
[2026/07/31 14:57:11] – SUCCESS: Updated the member profile with current date as the subscription start date.
[2026/07/31 14:57:11] – SUCCESS: Value after update – Subscriber ID: I-D07RKXX9X45Y, Start Date: 2026-07-31
[2026/07/31 14:57:11] – SUCCESS: Executed save_txn_record() function.
[2026/07/31 14:57:14] – SUCCESS: Webhook event type: BILLING.SUBSCRIPTION.CANCELLED. Event summary: Subscription cancelled
[2026/07/31 14:57:14] – SUCCESS: Handling Webhook status update. Subscription ID: I-TG7BAWEATB6Y
[2026/07/31 14:57:14] – SUCCESS: Updating subscription agreement record. Post meta [subscr_status] updated to [canceled]. Subscription ID: I-TG7BAWEATB6Y
[2026/07/31 14:57:14] – SUCCESS: Could not find an existing member record for the given subscriber ID: I-TG7BAWEATB6Y. This user profile may have been deleted. Nothing to do
[2026/07/31 14:57:16] – SUCCESS: Webhook event type: BILLING.SUBSCRIPTION.ACTIVATED. Event summary: Subscription activated
[2026/07/31 14:57:16] – SUCCESS: Handling Webhook status update. Subscription ID: I-D07RKXX9X45Y
