[RobertaH]

Hello:

I am setting up a test site, and was having the same problem. When I went to password reset and filled in my test email, I never received it.

(I know it wasn’t WP mail settings because I am using a separate plugin for a different email functionality and that one works.)

My fix (strange but true)….
Here is what I did to make the email work (password reset – user enters their email – email with new password gets sent to the user):
1. I had NOT entered a “from” value in the settings: WP Membership>Settings>Email tab on top>Email settings text field – default says “you@example.com”. I changed this to read my actual email address from the test-site domain (the domain I am authoring on).
2. I retried from the front-end website password reset – user enters their email – email with new password gets sent to user AND IT WORKS.

I hope this information is helpful.

[Author]

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