[mrcmrb]

Stripe says next payment on the 13/06, on my website the member is still active with premium membership

[mrcmrb]

[2023/05/13 09:30:28] – SUCCESS: Stripe subscription webhook received: customer.subscription.updated. Checking if we need to handle this webhook.
[2023/05/13 09:30:28] – SUCCESS: Stripe customer.subscription.updated webhook status: unpaid
[2023/05/13 09:30:28] – SUCCESS: Stripe customer.subscription.updated webhook status is not “active” or “trialing”. Ignoring this webhook.

[mrcmrb]

Are you sure about this: “If you want the account to expire immediately when the subscription is cancelled or it fails, then use the “No Expiry or Until Cancelled” option in the membership level.” ?

If the webhooks are these:

charge.refunded
customer.subscription.updated
customer.subscription.deleted
invoice.paid
invoice.payment_succeeded

How the plugin can expire an account if the payment fails? Maybe there is something missing.

[mrcmrb]

Okey, thank you.

#1 Plugin Updated
#2 Fixed it with “No Expiry or Until Cancelled”
#3 Webhooks Updated

I just got a new successful subscriber renewal:

[2023/05/11 16:09:10] – SUCCESS: Stripe subscription webhook received: customer.subscription.updated. Checking if we need to handle this webhook.
[2023/05/11 16:09:10] – SUCCESS: Stripe customer.subscription.updated webhook status: active
[2023/05/11 16:09:10] – SUCCESS: Updating the access start date if applicable for this subscription payment. Subscriber ID: XXXXXXXXXXXXXXXXXXXXXXXXXXX, Email: , Account status: active
[2023/05/11 16:09:10] – SUCCESS: Found a record in the member table. The Member ID of the account to check is: XX Membership Level: 6
[2023/05/11 16:09:10] – SUCCESS: Updated the member profile with current date as the subscription start date.
[2023/05/11 16:09:10] – SUCCESS: Value after update – Subscriber ID: XXXXXXXX, Start Date: 2023-05-11
[2023/05/11 16:09:10] – SUCCESS: End of Stripe subscription webhook processing. Webhook type: customer.subscription.updated

I will let you know as soon as a payment fails

[mrcmrb]

Here we are with the failed:

[2023/05/10 11:48:19] – SUCCESS: Stripe subscription webhook received: charge.failed. Checking if we need to handle this webhook.
[2023/05/10 11:48:41] – SUCCESS: Stripe subscription webhook received: customer.subscription.updated. Checking if we need to handle this webhook.
[2023/05/10 11:48:41] – SUCCESS: Updating the access start date if applicable for this subscription payment. Subscriber ID: XXXXXXXXXXXXXXXXXXXXXXXX, Email: , Account status: active
[2023/05/10 11:48:41] – SUCCESS: Found a record in the member table. The Member ID of the account to check is: XX Membership Level: 6
[2023/05/10 11:48:42] – SUCCESS: Updated the member profile with current date as the subscription start date.
[2023/05/10 11:48:42] – SUCCESS: Value after update – Subscriber ID: XXXXXXXXXXXXXXXXXX, Start Date: 2023-05-10
[2023/05/10 11:49:06] – SUCCESS: Stripe subscription webhook received: charge.failed. Checking if we need to handle this webhook.

[mrcmrb]

This is the log for a new first subscription:

[2023/05/10 11:11:18] – SUCCESS: After login redirection addon. Checking if member need to be redirected.
[2023/05/10 11:11:18] – SUCCESS: After login redirection is configured in the membership level. Redirecting to: XXXXXXXXXXXXXXXXXXXXXXXXXX
[2023/05/10 11:17:40] – SUCCESS: Stripe subscription webhook received: customer.updated. Checking if we need to handle this webhook.
[2023/05/10 11:17:40] – SUCCESS: Stripe subscription webhook received: customer.created. Checking if we need to handle this webhook.
[2023/05/10 11:17:40] – SUCCESS: Stripe subscription webhook received: customer.subscription.created. Checking if we need to handle this webhook.
[2023/05/10 11:17:40] – SUCCESS: Stripe subscription webhook received: customer.updated. Checking if we need to handle this webhook.
[2023/05/10 11:18:10] – SUCCESS: Stripe subscription webhook received: charge.succeeded. Checking if we need to handle this webhook.
[2023/05/10 11:18:10] – SUCCESS: Stripe subscription webhook received: invoice.paid. Checking if we need to handle this webhook.
[2023/05/10 11:18:10] – SUCCESS: Stripe subscription webhook received: customer.updated. Checking if we need to handle this webhook.
[2023/05/10 11:18:10] – SUCCESS: Stripe subscription webhook received: customer.subscription.updated. Checking if we need to handle this webhook.
[2023/05/10 11:18:10] – SUCCESS: Updating the access start date if applicable for this subscription payment. Subscriber ID: XXXXXXXXXXXXXXXXXXXXXXXXXX, Email: , Account status: active
[2023/05/10 11:18:10] – SUCCESS: Did not find an existing record in the members table for subscriber ID: XXXXXXXXXXXXXXXXXXXXXXXXXX
[2023/05/10 11:18:10] – SUCCESS: This could be a new subscription payment for a new subscription agreement.
[2023/05/10 11:18:14] – SUCCESS: Stripe SCA Subscription IPN (HTTP POST) received. Processing request…
[2023/05/10 11:18:15] – SUCCESS: Stripe SCA Subscription charge successful.
[2023/05/10 11:18:15] – SUCCESS: swpm_handle_subsc_signup_stand_alone(). Custom value: subsc_ref=XXXX _ip=XXXX&swpm_id=XX, Unique reference: XXXXXXXXXXXXXXXXXXXXXXXXXX
[2023/05/10 11:18:15] – SUCCESS: Modifying the existing membership profile… Member ID: XX
[2023/05/10 11:18:15] – SUCCESS: Setting access starts date value to: 2023-05-10
[2023/05/10 11:18:15] – SUCCESS: Updating the current membership level (5) of this member to the newly paid level (6)
[2023/05/10 11:18:15] – SUCCESS: [MailChimp] Mailchimp integration addon. Membership upgrade hook.
[2023/05/10 11:18:15] – SUCCESS: [MailChimp] Debug data: |||
[2023/05/10 11:18:15] – SUCCESS: swpm_membership_level_changed action triggered. Member ID: XX, Old Level: 5, New Level: 6
[2023/05/10 11:18:15] – SUCCESS: Retrieving user record for member ID: XX
[2023/05/10 11:18:15] – SUCCESS: Calling user role update function.
[2023/05/10 11:18:15] – SUCCESS: Empty caps. Calling get_wp_user_roles_by_id() to retrieve role.
[2023/05/10 11:18:15] – SUCCESS: User role updated.
[2023/05/10 11:18:16] – SUCCESS: Member upgrade/update completion email successfully sent to: XXXXXXXXXXXXXXXXXXXXXXXXXX
[2023/05/10 11:18:16] – SUCCESS: Transaction data saved.
[2023/05/10 11:18:16] – SUCCESS: Redirecting customer to: XXXXXXXXXXXXXXXXXXXXXXXXXX
[2023/05/10 11:18:16] – SUCCESS: End of Stripe SCA Subscription IPN processing.

[mrcmrb]

In the Webhook Endpoint, are you sure I should add only:

Customer
Charge
invoice.paid

https://simple-membership-plugin.com/sca-compliant-stripe-subscription-button/

Because I saw that there are also available:

invoice.payment_failed
invoice.payment_succeeded

[mrcmrb]

No, when the payment fails for insufficient Funds, the member get a new month of subscription.

Stripes tries for three days to charge the money. If the payment is successful, they get a new month. If it fails, they still get a new month.

Ok enabled debug

IPN are being accepted & processed. In the membership payments, there are payments that were successful (but there are not failed ones)

[mrcmrb]

Yes, recurring monthly subscription payments
Expire After 32 Days

Should I change the expiration? On stripe it’s monthly

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