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June 10, 2025 at 4:17 pm in reply to: Understanding how subscription cancellation works with Stripe #30612
mattfdigio@gmail.com
ParticipantThank you – think I have a couple things to go off of here to get this updated. One other question if you have a chance – if I set an expiry based in days (let’s say I set it to “Expire after 90 days” – would this be expires 90 days after access was granted, or 90 days from when they cancelled?
Thank you again for your help!
June 10, 2025 at 3:41 am in reply to: Understanding how subscription cancellation works with Stripe #30607mattfdigio@gmail.com
ParticipantHey – I did read that, and nothing clearly answers my question from the scenario above, which is why I asked here:
Will this user:
– Continue to have access until their 3 month term is over (September 7)
– Should their access have terminated immediately?
– Is the only way for this to work to have someone manually cancel this subscription in WordPress at the end of the 90 day period?
– Some other option not listed aboveI understand referencing the documentation, but I did state I read all the documentation ahead of asking.
Perhaps the piece I’m missing is that the webhook is required to make this work, which is fine; however, it still doesn’t clearly say “this will cancel at the end of their paid 90 days” or “it will be immediate and they will lose the remainder of their 90 day term”
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