[KEN]

I have exactly the same issue.

User canceled the payment, but the account still shows active.

The debug log file has the following:
[04/20/2019 1:07 PM] – SUCCESS: Subscription cancellation IPN received… (handled by the subscription IPN handler)
[04/20/2019 1:07 PM] – SUCCESS: Refund/Cancellation check – lets see if a member account needs to be deactivated.
[04/20/2019 1:07 PM] – SUCCESS: Subscriber ID is present. Retrieving member account from the database. Subscr_id: I-PBTS3NFH86G1
[04/20/2019 1:07 PM] – FAILURE: No associated active member record found for this notification.
[04/20/2019 1:07 PM] – SUCCESS: Paypal class finished.

But the member who has “Subscr_id: I-PBTS3NFH86G1” is exist.

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