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Hi mbrsolution,
Thanks for the tip. It now works. The only thing I did was replace the SMTP plugin. The conclusion is that there’s probably a conflict between this plugin and the SMTP plugin I was using before.
Having said that, I’m not sure if you are associated with the maintenance of this plugin. If so, here is what I believe is happening:
I traditionally use the “WP Mail SMTP” as my SMTP plugin (over 1 million installations).
For it to work, I had to use the plugin recommended in the post you gave me, i.e., “Easy WP SMTP”.
The original SMTP plugin was complaining about the “TO” field missing.
When I was able to make it work, one of the recipients was a GMail account and, there too, the “to” field was blank. The email arrived but there’s clearly something missing that relates to the “to” field. It might be cosmetic in nature, but it will give grief to anyone using the “WP Mail SMTP” plugin.
Not sure if it is something to pass along to the plugin developers.
In any case, I appreciate your help.
Hi,
Thanks for your reply. Yes, I’ve configured the email settings.
I’ve noticed that “You cannot use email merge tags in this email. You can only use generic text.” which had escaped me before, so I’ve changed my email body as to not have any email merge tags.
Still, when using the mass-update option (even with a single member), the email is not sent and the messages I get are the same. And if I use the single member update (from within the Edit/View page) the email is sent successfully.
