[bobgarrett]

Can you identify how/when a user who logged in with this plugin is deemed as logged out? When browser session closes? After a time period of X? After a time period of Y if they ticked “remember me”?
Thanks

[bobgarrett]

But how do you insist that all log out at the end of a session? I have now tried plugin which logs you out after inactivity but this also fails to solve the problem as it only logs you out if you are online but inactive.

[bobgarrett]

Thanks for continuing support on this problem.
Having changed to using the Simple Membership Plugin login I have noted different problems.

Firstly, prior to doing this, if I did not log out then returned the next day I would still be logged in with full rights including Admin (ie the admin bar would be at the top). Since changing the login method I find when I return that the admin bar is not there. If I go to the login page it tells me I am logged in. If I log out and then log in again then it appears.

Similarly, if I return the next day (having not logged out) then most protected pages are visible but not the Forum page of WP Symposium Pro. Again if I log out and then log in again then it appears.

Checking the debug file shows no problems.

So there is something now timing out at some time after the end of a session, but not immediately, which results in a returning user not having access to the forum and Administrators not seeing the admin bar despite seemingly still being logged in. Neither problem existed when using the Symposium Pro login method though it did seemingly at random prevent access to protected pages.

We have no cache plugin.

Any suggestions?

[bobgarrett]

I have just noted that WordPress do not recommend debug mode on live sites so will not do this.
Any other suggestions?

[bobgarrett]

Thanks for your ongoing response.
Yesterday I changed the login process to use your plugins process. All appeared to be well.
This morning I had the problem!
When I visited the site and visited a protected page it told me I needed to be logged in. I went to the login page and it told me I was logged in!
I logged out and logged in again and then I had access.

I will now turn debug mode and see when someone has the problem again.

[bobgarrett]

I will do that but does that mean that using the standard wp-login.php method can cause this problem?
I did suspect it as one user had the problem immediately after they responded to a system message and used it to change their password and then log in.

[bobgarrett]

Generally they are logging in via the login on in another plugin WPSymposium Pro though they assure me this only uses the standard WP login.
Strangely, my investigation of this problem which is difficult because the problem only arises ocassionally, at one stage suggested some relationship to the use of WP Login as one user had the problem immediately after using this from resetting a password.
However, this problem has arisen once for me:
I was logged in one evening with no problem, the next morning I appeared to be logged in with Admin rights but could not view protected pages. Logging in with a different browser worked as did logging out and then back in resolved the problem. This suggested use of the WP Login was not involved but login and out was via the SP Symposium Pro login – but said they assure me it just uses standard WP Login.

[bobgarrett]

I have a similar problem in that members log in via a separate plugins login feature.
Mostly this works without a problem but it seems some users successfully log in to core WordPress features but don’t get access to the Membership features.
I cannot understand why this only affects a few.
Have you any suggestions?

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