[beginanew]

I tried the Full Page Protection add-on instead, with “Handle Custom Post Type Protection” enabled (and the previous Custom Post Type Protection add-on deactivated to keep it a clean test). Same result as before — a logged-in member with the correct access level still gets “This page doesn’t seem to exist” on both the events archive and individual protected events. No change in behavior between the two add-ons.

Is there a debug/diagnostic mode I can enable, or any other angle worth trying?

[beginanew]

Thank you for looking into this and confirming it’s a compatibility issue rather than something on my end — I appreciate you escalating it to the developers.

A couple of follow-up questions while I wait on a fix:

Do you have a rough sense of timeline for compatibility fixes like this one?
Is there a recommended workaround I could use in the meantime — for example, protecting a landing/gate page instead of individual events — so my members aren’t locked out while this gets resolved?

Happy to provide any additional diagnostic info if it helps (site details, error logs, etc.). Thanks again for the quick response.

[Author]

Posts