Membership Plugin

WordPress Membership Plugin

  • Home
  • Documentation
  • Addons
  • Support
    • Quick Setup
    • Documentation
    • Premium Addon Support
    • Paid Support
    • Support Forum
    • Support Forum Search
    • Forum Login
    • Forum Registration
  • Contact

[Resolved] Username and Mail already exists since version 4.5.1

Simple Membership Plugin › Forums › Simple Membership Plugin › Username and Mail already exists since version 4.5.1

Tagged: Registration, username

  • This topic has 5 replies, 4 voices, and was last updated 1 year, 6 months ago by The Assurer.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 25, 2024 at 5:31 pm #28722
    Phoenix
    Participant

    Since the update to 4.5.1, when registering it always shows that the username and email already exist, even though this is not the case.
    The problem only occurs with the Google Chrome browser, not with Firefox (tested both myself)
    I have an old version of simple membership running on my backup site with version 4.4.8, the problem does not occur here.
    thx for help

    August 27, 2024 at 3:08 am #28723
    The Assurer
    Moderator

    I have an old version of simple membership running on my backup site with version 4.4.8, the problem does not occur here.

    Have you downloaded the latest version, from the website?
    https://downloads.wordpress.org/plugin/simple-membership.zip

    The problem only occurs with the Google Chrome browser, not with Firefox (tested both myself)

    Have you tried using another computer? And are you the only person experiencing this issue?

    August 31, 2024 at 2:59 am #28740
    admin
    Keymaster

    It’s most likely a caching issue. So it is worth deleting all cache everywhere (the browser’s cache, any caching from your site).

    The following page explains why caching can be an issue sometimes:

    https://simple-membership-plugin.com/understanding-the-impact-of-caching-on-membership-sites/

    August 31, 2024 at 8:16 pm #28741
    Phoenix
    Participant

    I found the error, it was not the membership plugin, but a defect in the recaptcha plugin.
    Firefox was the only browser where there were no problems, otherwise the errors occurred with Chrome, Edge and Opera. Apparently the Firefox browser is not that sensitive.
    So the problem is solved. Thanks for the help

    October 21, 2024 at 11:05 am #28947
    ErlendMS
    Participant

    Hmm, I have this issue as well: Gecko (Firefox) and WebKit (Safari) browser does work, while Blink/Chromium (Chrome, Edge, etc.) does not.

    But I have issues fixing the problem… Cause even though I’d personally find some enjoyment in pointing Chrome users to alternative browsers, I’d rather not, heh. And I don’t use any caching plugins I can ask to not cache specific pages. I guess the closest thing is Jetpack – I use wordpress.com. But it doesn’t have a way to exclude pages. Any ideas?

    Also, can Simple Membership do anything to mitigate this on their end..?

    Thanks!

    October 22, 2024 at 9:46 pm #28951
    The Assurer
    Moderator

    As previously discussed, the plugin is browser agnostic. Any situations are caused by site caching, or browser settings. I have been using Chrome for eons, without issue.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.
Log In

Please read this message before using our plugin.

Search

Featured Addons and Extensions

  • Membership Form Builder Addon
  • Member Directory Listing Addon
  • WooCommerce Payment Integration
  • Member Data Exporter Addon

Documentation

  • Documentation Index Page

Copyright © 2026 | Simple Membership Plugin | Privacy Policy