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[Support request] User sees other users’ information in profile

Simple Membership Plugin › Forums › Simple Membership Plugin › User sees other users’ information in profile

  • This topic has 4 replies, 2 voices, and was last updated 2 years, 10 months ago by The Assurer.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • August 2, 2023 at 3:14 pm #27002
    tonyc1414
    Participant

    I recently set this up as a membership tool for accessing educational content. A student logged in and when they went back in later they saw another student’s information in their profile (like it got randomly mixed up)? Any way to fix this?

    August 2, 2023 at 3:29 pm #27003
    tonyc1414
    Participant

    Also, I have a WP-Optimize plugin that caches and it automatically excludes “/members/*”

    Should I remove this exclusion?

    August 3, 2023 at 12:49 am #27004
    The Assurer
    Moderator

    We only officially support these caching plugins:

    1. W3 Total Cache
      https://support.tipsandtricks-hq.com/forums/topic/emember-mailpoet-newsletter-addon-problem#post-84913
       
    2. WP Super Cache
      https://simple-membership-plugin.com/wp-super-cache-compatibility-simple-membership/
       
    3. WP Rocket Cache
      https://simple-membership-plugin.com/wp-rocket-cache-compatibility-for-simple-membership/
       
    4. WP Fastest Cache
      https://simple-membership-plugin.com/wp-fastest-cache-compatibility-for-simple-membership/
       

    Please study the compatability requirements for the supported caching plugins, and try adjusting your settings accordingly.

    August 3, 2023 at 12:44 pm #27007
    tonyc1414
    Participant

    But do you think the issue of a user seeing other user’s information is a cache issue? Have you heard of this happening before?

    I disabled all caching for now.

    August 4, 2023 at 2:58 am #27012
    The Assurer
    Moderator

    Yes, it is a cache issue. We see it “all the time.”

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