User name with exclamation points

[Ian B]

I had a user sign up with a username, example: fakename!!!

When he tried to log in, there was an error screen with:

“This error is triggered when a member account doesn’t have a corresponding WP user.”

When I checked the SM account, the username was indeed: fakename!!!
However, the corresponding WP user account only had: fakename

… the exclamation points were stripped out and so the two usernames did not match up, hence that error.

I did not test it again, but it looks like either you need to restrict the username to not have those kind of characters on signup, or pass those characters through.

I told the user to signup again with a different username, so not an issue for me but wanted to let you guys know.

[mbrsolution]

Hi, do you have the Form Builder addon installed in your site?

[Ian B]

No

[admin]

We will investigate this. Thank you.

[Author]

Posts