Urgent!

[emilyjaeger]

I sent support ticket a few days ago but haven’t gotten a response yet.

I purchased the Form Builder addon. I’ve created a few forms with it, and it’s generating a HTML link that working, however the Form Builder won’t save my forms! I’t so frustrating because I can’t go back and make changes I have to create a new one, and it’s not allowing me to do that either! It says I can only create one form per membership account.

Also, I have my settings so every account is automatically pending. Once I O.K. the account I activate it. However, no one is receiving a confirmation email that their account is active. HELP!

[mbrsolution]

Hi emilyjaeger can you share with us how much memory has been allocated to your website? I just carried out a few test on my testing platform and I was able to edit a form, add new fields, edit one of the standard field and save without a problem.

Can you also enable debug and check the log file.

Thank you

[emilyjaeger]

I don’t know how much memory I have. I could I find out?

I enabled the debug and clicked on the log file but the page was empty?

[emilyjaeger]

Oh my word! I just noticed the little check mark box for notifying a member when their account is made active. It’s working ! I don’t know how I missed it! LOL

I am still having issues with my forms not saving, though.

[mbrsolution]

Can you ask your host if they can let you how much memory has been allocated to your account? If you can find out for us that would help a lot.

Another action you can take is as follow, disable all your other plugins except this add-on and Simple Membership plugin and test to see if you can edit the form.

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