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[Support request] Unactivated members going straight to approved status

Simple Membership Plugin › Forums › Simple Membership Plugin › Unactivated members going straight to approved status

  • This topic has 6 replies, 2 voices, and was last updated 5 years, 1 month ago by Penny.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • January 29, 2021 at 7:07 pm #22041
    Penny
    Participant

    Hi
    I have Simple Membership set up on a subsite of a multisite.
    I created a free membership level which requires email activation.

    My question: when somebody registers, but does not activate their account via the email they receive, should their account be registered in the User database as approved? Because that is what is happening.

    With my setup, which duplicates the account in the other subsites, this is an issue, because the user can log into those subsites without email account confirmation.

    Thanks in advance for any guidance you can offer.

    January 30, 2021 at 2:17 pm #22044
    Penny
    Participant

    Just to add – here are some of my settings:

    Simple WP Membership::Membership Levels: Edit membership level: (free level)
    Email Activation: Checked

    WP Membership / Settings / General Settings tab:
    Default Account Status: Activation Required

    WP Membership / Settings / Advanced Settings tab:
    Force WP User Synchronization: Checked
    Default Account Status: Activation Required

    When the user does not click on the email account activation link, the user enters the WP Membership database with Account State: Activation_required (as expected).

    The problem: The User also gains a standard WP account User account Status Approved.

    Is there any way to prevent the standard WP account from being created until the user verifies via their email activation link?

    February 1, 2021 at 2:17 am #22051
    mbrsolution
    Moderator

    Hi,

    My question: when somebody registers, but does not activate their account via the email they receive, should their account be registered in the User database as approved? Because that is what is happening.

    Have you considered setting the following feature Default Account Status to Pending?

    Note: Setting the account to Pending allows you to manually approve the members. Check the following URL manually-approve-members-membership-site to learn more.

    Let me know if the above helps you.

    Thank you

    February 1, 2021 at 2:48 pm #22054
    Penny
    Participant

    Thank you for your reply.

    Unfortunately, that doesn’t solve the problem.

    Spam bot accounts still need to be flushed out manually. On my multisite setup, the ‘Auto Delete Pending Account’ would only delete the account for the subsite on which Simple Membership is activated. I would have to search through Network Admin/Users to find and delete the accounts manually.

    More of an issue though is that genuine (i.e. email verified) newly registered members wouldn’t be able to post until I (or a mod) manually approved them (which would often result in their going away without posting).

    I need to prevent accounts from registering in the WP User database before they have been email verified.

    February 2, 2021 at 10:40 am #22056
    mbrsolution
    Moderator

    Hi,

    I need to prevent accounts from registering in the WP User database before they have been email verified.

    I have submitted a message to the developers to investigate further your needs.

    Thank you

    February 2, 2021 at 12:12 pm #22057
    Penny
    Participant

    Thank you.
    Not many membership plugins offer email verification, although it’s the most effective way to limit spam accounts.

    February 23, 2021 at 6:50 pm #22203
    Penny
    Participant

    Hi,
    Did you have an response back from the developers on this?

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