Terms Mandatory Checkbox show up off the page…..

[Morphious]

Hello Support, I have a terms check box under the Registration form. When you leave the check box unchecked the error message shows up at the top pf the page and I can only see a small portion of the bubble, it is not showing up next to or above the checkbox. itself as the other required form errors or available show up at.

Somme kind of nesting/layering/positioning error?

How can I adjust the location of where this bubble pops up so users can see it.

Kindest….

[mbrsolution]

Hi,

Just for testing purposes, can you test one of WordPress default themes like Twenty Twenty.

Let me know what happens.

Thank you.

[Morphious]

Defiantly a theme related error, lines up perfect with default theme.

So question would be how can I get it to align correctly with the new theme?

All looks good but the <div class="accept_termsformError parentFormswpm-registration-form formError" style="opacity: 0.87; position: absolute; top: 697.683px; left: 125.067px; right: initial; margin-top: -38.1px; display: block;"><div class="formErrorContent">* This checkbox is required</div>

Seems to be offset.

Not sure how to change an inline element 🙁

[mbrsolution]

Hi, your best option is to speak to your theme developer. They should be able to assist you with this issue. Please also share your URL to the login form. I will see if I can help you as well.

Kind regards.

[Morphious]

I chatted with Theme author and they where not so kind on the issue = they only support Plug-ins that were included :-/

Here are the links requested.

Registration Page ( one with check box error )
[shiplofts.com/registration]

Login Page
[shiplofts.com/login]

Ive tried to makes the changes but there is to much PHP and dynamic code in your software for me to figure out where to place code. Example, I tried to find “class=”accept_termsformError” but I couldn’t find a CSS reference for this to modify to override the default values in the element style.

Current:

element.style {

top: 4.99515px;
left: 441.167px;

Working:

element.style {

top: 386px;
left: 460.95px;

But I have no clue on how to change or where where to place this to make it permanent, without effecting all of the other error massages.

Any assistance would be highly appreciated!

Kindest
-D

[mbrsolution]

Hi, our plugin does not work well with Divi type themes. Please check the following support thread link from one of the developers.

https://wordpress.org/support/topic/partial-or-section-protection-in-divi-theme-or-builder/#post-13973260

Kind regards.

[Morphious]

Good Day, ok, but that is no help in this particular case, as its not about a membership page issue. Can you please re-read and have a look at how I can change this?. The other parts error messages are in the correct position, just not the one you’ve added in with a new TR section.

[mbrsolution]

Hi, I have submitted a message to the plugin developers to investigate further your issue.

Thank you.

[Morphious]

Hi, Any update on this from your developer?

[admin]

We use an external validation library that handles the JavaScript error messages. I don’t have any suggestion for this unfortunately. Since this theme is conflicting with our plugin, the best option is to look for a different plugin that doesn’t conflict with the theme you are using.

[Author]

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