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[Support request] Submitting membership profile alters role membership

Simple Membership Plugin › Forums › Simple Membership Plugin › Submitting membership profile alters role membership

Tagged: admin, profile, role

  • This topic has 3 replies, 3 voices, and was last updated 7 years, 2 months ago by The Assurer.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • March 29, 2019 at 10:52 pm #17720
    sportflier
    Participant

    I am an admin on my WordPress site. When I submit the profile editor:
    /membership-login/membership-profile/
    … I am removed from the WordPress admin role.

    This is both unexpected and undesired. Please advise.

    March 30, 2019 at 7:39 am #17725
    mbrsolution
    Moderator

    Hi,

    When I submit the profile editor:
    /membership-login/membership-profile/
    … I am removed from the WordPress admin role.

    Can you provide more information. I am not really following what you mean.

    Thank you

    March 30, 2019 at 3:00 pm #17729
    sportflier
    Participant
    • Before submitting the form, I am a WordPress admin (my user account is in the WordPress “Administrator” role)
    • I submit the membership profile form with changes (Simple Membership Plugin – custom forms addon – custom form). For instance, on my profile I update my phone number.
    • After submitting the form, I am no longer a WordPress admin (my user account is no longer in the WordPress “Administrator” role)

    That, my friend, is a bug.

    March 30, 2019 at 7:12 pm #17730
    The Assurer
    Moderator

    I submit the membership profile form with changes (Simple Membership Plugin – custom forms addon – custom form). For instance, on my profile I update my phone number.

    Are you referring to the Membership Form Builder Addon? If the answer is “yes,” please open a “Premium Addon Support” ticket, and a developer will contact you directly.

  • Author
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