Stripe User Validation for Existing Subscription Emails

[Rod]

I’m currently using stripe-payment subscription with “Simple Membership” for 3 plan levels [Silver, Gold, Platinum].

Here is the scenario

A user with email ABC@email.com uses stripe to start a Silver Plan subscription and then gets a registration email to complete their registration with Simple Membership.

The silver plan user(ABC@email.com) then attempts to pay[https://checkout.stripe.com/pay/] for
the Gold plan directly with stripe checkout. There is currently no account validation so anyone with email ABC@email.com can upgrade an existing plan, which is a problem.

How can I have STRIPE VALIDATE that a user
with email ABC@email.com already has an existing stripe plan and redirects them to login into simple-membership to upgrade their plan.

[mbrsolution]

Hi,

A user with email ABC@email.com uses stripe to start a Silver Plan subscription and then gets a registration email to complete their registration with Simple Membership.

So fart the above is okay and is the normal procedure to register to the Silver Plan.

The silver plan user(ABC@email.com) then attempts to pay[https://checkout.stripe.com/pay/] for
the Gold plan directly with stripe checkout. There is currently no account validation so anyone with email ABC@email.com can upgrade an existing plan, which is a problem.

Let me see if I understand what you mean. You are saying that ABC@email.com after registering for the Silver Plan, instead of paying for the Silver Plan, tried instead to pay for the Gold Plan. Is this correct? Or are you saying that after they paid for the Silver Plan, they then went ahead and also paid for the Gold Plan?

Regards

[Rod]

Hi,

After ABC@email.com paid for the Silver Plan, 1) they then went to the pricing-plan page and clicked the Gold buy Now button (see here http://prntscr.com/s0m83x) 2) then went ahead and also paid for the Gold Plan(via stripe) on this page (see here http://prntscr.com/s0mgeg).

3) The payment is then confirmed and ABC@email.com and now gets an email from simple-membership that looks like this (see here http://prntscr.com/s0n14a).

In step 2, ABC@email.com should get a message stating they already have a silver plan, and ask if they want to upgrade to the Gold plan. If yes, they would then have to log onto the simple-membership and then upgrade. So in step 2 abc@email.com email is not flagged.

Is there stripe solution or simple-membership work-around for this scenario?

Thanks

[mbrsolution]

Thank you for providing more information. I have submitted a message to the developers to investigate further your issue.

Thank you

[admin]

This is not how our plugin works unfortunately. You will need to look for an alternative.

[rugar8]

Having the same issue.

I have some users that share an email address, so they are not able to individually start the registration process because the plugin will never send the second email after Stripe processes payment using the same address.

Would be great if the plugin would first start the registration form process, validate email to make sure it does not already exist on the database, then shoot them off to the payment portal to complete the process.

[Author]

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