- This topic has 16 replies, 3 voices, and was last updated 3 years, 4 months ago by .
- You must be logged in to reply to this topic.
WordPress Membership Plugin
Simple Membership Plugin › Forums › Simple Membership Plugin › Stripe. Subscription payment not processed, account on the website renewed
Additionally, it is possible to personalize the number of recurring payment charge retries that Stripe attempts before deeming it a failure. By default, Stripe makes up to four attempts. However, you have the flexibility to modify this setting in your Stripe account preferences. If you prefer the subscription to be automatically terminated after a single failed payment attempt, you should be able to configure this option in your Stripe account’s “Manage failed payments” settings. You should find this setting at the following page your Stripe account:
https://dashboard.stripe.com/settings/billing/automatic
Note: Stripe makes changes to their interface frequently so this setting may have moved to another area.
Hi, I will mark this one resolved for now. You can reply to it if you still see an issue.