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[Support request] Stripe Subscription payment button is not update the Simple Membership Plugin da

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Simple Membership Plugin › Forums › Simple Membership Plugin › Stripe Subscription payment button is not update the Simple Membership Plugin da

Tagged: Stripe Subscription payment

This topic contains 4 replies, has 3 voices, and was last updated by  Dev 9 months, 2 weeks ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • April 8, 2020 at 6:58 am #20065

    Dev
    Participant

    I’m using the Stripe Subscription payment button by adding Stripe Plan ID in it. I’m having an issue when the planned upgrade and current running plan expired according to database table “wp_swpm_payments_tbl”. When the user purchased the plan, then data inserted in the ‘wp_swpm_payments_tbl’ table, but when I used recurring payment using the Stripe Subscription payment button, when plan upgrade then no data inserted in ‘wp_swpm_payments_tbl’ table.

    Also how to cancel the recurring payment from the user’s account by using a button click?

    April 9, 2020 at 8:05 am #20077

    mbrsolution
    Moderator

    Hi,

    but when I used recurring payment using the Stripe Subscription payment button, when plan upgrade then no data inserted in ‘wp_swpm_payments_tbl’ table.

    Please check the following documentation creating-membership-upgrade-button. Let me know if this helps you.

    April 9, 2020 at 8:30 am #20079

    Dev
    Participant

    Hi,
    I read out this article and come to know that The member can cancel a subscription by contacting you or by logging into their PayPal/Stripe account.
    Another I was asking about recurring payment When Member’s use recurring payment when plan upgrade then no data is inserting for plan upgrade in simple membership plugin tables. Are they insert or not they automatically upgrade plan using the recurring payment from Stripe?

    April 9, 2020 at 9:19 am #20081

    admin
    Keymaster

    It should insert the payment data for Stripe subscription also. Are you using the new SCA stripe buttons?

    https://simple-membership-plugin.com/sca-compliant-stripe-subscription-button/

    If not, please use those. Also enable the debug logging option so you can see what it is doing after the transaction. It will reveal if the full post payment transaction processing is working fine on your site (or some kind of conflict is blocking the processing half way somewhere).

    Debug logging feature details here:
    https://simple-membership-plugin.com/enable-debug-logging/

    April 9, 2020 at 9:33 am #20082

    Dev
    Participant

    I’m using the Stripe SCA Subscription button for stripe payment. Also, I enabled the Debug option. The this debugs .txt file they are showing only those transaction which was paid before recurring payments.

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