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[Resolved] Stripe PAyment Button BUG?

Simple Membership Plugin › Forums › Simple Membership Plugin › Stripe PAyment Button BUG?

Tagged: stripe

  • This topic has 6 replies, 4 voices, and was last updated 1 year, 7 months ago by Martin.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • August 6, 2024 at 11:49 am #28607
    Martin
    Participant

    HEllo I am using this plugin since more than 5 years and very happy!

    Now I am facing a bug in Stripe payment Button.
    If I click the button nothing happens.

    https://fotografos-de-boda.net/suscripcion-especial-america-latina/

    This buttons in the past worked fine.
    The buttons are Suscripción de Stripe SCA

    I have the latest version of the plug in

    I have tried to create a new button but still the same problem

    Please if you can give me some help would be hugely appreciated

    August 7, 2024 at 1:16 am #28608
    The Assurer
    Moderator

    When I click either of the Stripe buttons on your website, I am immediately taken to the Stripe checkout page.

    August 7, 2024 at 10:13 am #28609
    Martin
    Participant

    Thanks for the answer.
    Why on my side I am seeing this problem? What can it be?

    The behaviour of the button is very odd: I tried on Safari and sometimes it works even if it takes longer than usual to open the page, sometimes you have to click 2 times.

    In chrome sometimes it works sometimes not…

    Clearing cache does not help… it is very strange.

    August 8, 2024 at 12:56 am #28611
    The Assurer
    Moderator

    …and sometimes it works even if it takes longer than usual to open the page, sometimes you have to click 2 times.

    Where are you located and where is the server located?

    Have you tried using a different computer?

    August 8, 2024 at 6:35 am #28612
    gwennadf
    Participant

    Hello @martin I think there might be an issue with the Stripe payment button. Since you are using the latest plugin version and have tried creating a new button without success, it could be a compatibility or configuration problem.
    you can check this= Inspect Console Errors, Verify Stripe Settings & Plugin Conflicts
    If your issue is not resolve you can consider reaching out to the plugin’s support team.

    August 10, 2024 at 1:27 am #28622
    admin
    Keymaster

    Hi, This will be related to a conflict (as mentioned by @gwennadf) or a caching issue. I will point to the following resources which can be helpful to identify the source:

    https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

    Caching related issue:
    https://simple-membership-plugin.com/understanding-the-impact-of-caching-on-membership-sites/

    August 12, 2024 at 10:22 am #28628
    Martin
    Participant

    Thank you for the support. I could not solve by myself the problem but thanks for the help.

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