Simple Membership Plugin › Forums › Simple Membership Plugin › Stripe PAyment Button BUG?
Tagged: stripe
- This topic has 6 replies, 4 voices, and was last updated 1 year, 7 months ago by
Martin.
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August 6, 2024 at 11:49 am #28607
Martin
ParticipantHEllo I am using this plugin since more than 5 years and very happy!
Now I am facing a bug in Stripe payment Button.
If I click the button nothing happens.https://fotografos-de-boda.net/suscripcion-especial-america-latina/
This buttons in the past worked fine.
The buttons are Suscripción de Stripe SCAI have the latest version of the plug in
I have tried to create a new button but still the same problem
Please if you can give me some help would be hugely appreciated
August 7, 2024 at 1:16 am #28608The Assurer
ModeratorWhen I click either of the Stripe buttons on your website, I am immediately taken to the Stripe checkout page.
August 7, 2024 at 10:13 am #28609Martin
ParticipantThanks for the answer.
Why on my side I am seeing this problem? What can it be?The behaviour of the button is very odd: I tried on Safari and sometimes it works even if it takes longer than usual to open the page, sometimes you have to click 2 times.
In chrome sometimes it works sometimes not…
Clearing cache does not help… it is very strange.
August 8, 2024 at 12:56 am #28611The Assurer
Moderator…and sometimes it works even if it takes longer than usual to open the page, sometimes you have to click 2 times.
Where are you located and where is the server located?
Have you tried using a different computer?
August 8, 2024 at 6:35 am #28612gwennadf
ParticipantHello @martin I think there might be an issue with the Stripe payment button. Since you are using the latest plugin version and have tried creating a new button without success, it could be a compatibility or configuration problem.
you can check this= Inspect Console Errors, Verify Stripe Settings & Plugin Conflicts
If your issue is not resolve you can consider reaching out to the plugin’s support team.August 10, 2024 at 1:27 am #28622admin
KeymasterHi, This will be related to a conflict (as mentioned by @gwennadf) or a caching issue. I will point to the following resources which can be helpful to identify the source:
Caching related issue:
https://simple-membership-plugin.com/understanding-the-impact-of-caching-on-membership-sites/August 12, 2024 at 10:22 am #28628Martin
ParticipantThank you for the support. I could not solve by myself the problem but thanks for the help.
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