Membership Plugin

WordPress Membership Plugin

  • Home
  • Documentation
  • Addons
  • Support
    • Quick Setup
    • Documentation
    • Premium Addon Support
    • Paid Support
    • Support Forum
    • Support Forum Search
    • Forum Login
    • Forum Registration
  • Contact

[Support request] Stripe Apply Pay failed to set up SWPM member

Simple Membership Plugin › Forums › Simple Membership Plugin › Stripe Apply Pay failed to set up SWPM member

Tagged: apple pay, stripe

  • This topic has 1 reply, 2 voices, and was last updated 2 years ago by The Assurer.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • July 26, 2024 at 12:24 pm #28536
    MADIdeas
    Participant

    A user setup failed where they paid using Apple Pay in Stripe. The logs show the subscription ID but no user record was created (actual values obfuscated in log):

    [2024/07/24 10:40:03] – SUCCESS: Stripe subscription webhook received: charge.succeeded. Checking if we need to handle this webhook.
    [2024/07/24 10:40:03] – SUCCESS: End of Stripe subscription webhook processing. Webhook type: charge.succeeded
    [2024/07/24 10:40:03] – SUCCESS: Stripe subscription webhook received: customer.created. Checking if we need to handle this webhook.
    [2024/07/24 10:40:03] – SUCCESS: End of Stripe subscription webhook processing. Webhook type: customer.created
    [2024/07/24 10:40:03] – SUCCESS: Stripe subscription webhook received: customer.updated. Checking if we need to handle this webhook.
    [2024/07/24 10:40:03] – SUCCESS: End of Stripe subscription webhook processing. Webhook type: customer.updated
    [2024/07/24 10:40:03] – SUCCESS: Stripe subscription webhook received: customer.subscription.created. Checking if we need to handle this webhook.
    [2024/07/24 10:40:03] – SUCCESS: End of Stripe subscription webhook processing. Webhook type: customer.subscription.created
    [2024/07/24 10:40:04] – SUCCESS: Stripe subscription webhook received: customer.subscription.updated. Checking if we need to handle this webhook.
    [2024/07/24 10:40:04] – SUCCESS: Stripe customer.subscription.updated webhook status: active
    [2024/07/24 10:40:04] – SUCCESS: Updating the access start date if applicable for this subscription payment. Subscriber ID: sub_1###obfuscated###, Email: , Account status: active
    [2024/07/24 10:40:04] – SUCCESS: Did not find an existing record in the members table for subscriber ID: sub_1###obfuscated###
    [2024/07/24 10:40:04] – SUCCESS: This could be a new subscription payment for a new subscription agreement.
    [2024/07/24 10:40:04] – SUCCESS: End of Stripe subscription webhook processing. Webhook type: customer.subscription.updated
    [2024/07/24 10:40:05] – SUCCESS: Stripe subscription webhook received: invoice.paid. Checking if we need to handle this webhook.
    [2024/07/24 10:40:05] – SUCCESS: End of Stripe subscription webhook processing. Webhook type: invoice.paid
    [2024/07/24 10:40:05] – SUCCESS: Stripe SCA Subscription IPN (HTTP POST) received. Processing request…
    [2024/07/24 10:40:05] – FAILURE: Fatal error! Payment with ref_id swpm_###obfuscated###|1674 can’t be found

    July 26, 2024 at 11:15 pm #28543
    The Assurer
    Moderator

    I have notified the developer. But, as with other payment/wallet integrations Stripe is trying out; I’m not sure it is supported.

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.
Log In

Please read this message before using our plugin.

Search

Featured Addons and Extensions

  • Membership Form Builder Addon
  • Member Directory Listing Addon
  • WooCommerce Payment Integration
  • Member Data Exporter Addon

Documentation

  • Documentation Index Page

Copyright © 2026 | Simple Membership Plugin | Privacy Policy