Sending an Email Notification when amending a member profile

[supersweep]

Hi there,

For individual members, I am amending their member details, and then sending an email notification (by clicking the checkbox on the member profile screen) so they know their details have been amended.

However, I tried this on my own member profile to test it out first – and NO email notification was sent/received.

Do you know why this is?

How can I resolve this please? It’s urgent.

Many thanks in advance,
Rosie Davenport

[mbrsolution]

Hi, can you read the following troubleshooting instructions.

Thank you

[supersweep]

Hi there,

My query is in relation to the individual member profiles, where you can ‘notify’ a member when their profile has been changed. This does not work for me as no emails get sent.

When I activate the ‘debug’ nothing appears in the log.

Why can’t I ‘notify’ members about changes to their profiles?

Please advise, as urgent.

Many thanks
Rosie x

[supersweep]

This is the link to the issue I am having:
https://simple-membership-plugin.com/send-a-quick-notification-email-to-your-members/

This function does not work for me.

Many thanks
Rosie x

[mbrsolution]

Hi, what is entered in the e-mail body when you enable Notify User? Can you carry out a test and create a test account then make an adjustment to the test account. Do you receive an e-mail?

If the above does not work can you disable the plugin, delete the plugin and installed a fresh new copy. Can you carry out another test using the test account you created above.

Let me know how you go.

Regards

[Author]

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