Remember Me function does save information on Mobile

[ebodyfit]

Hello, I have been looking to address an issue with the login page. Members have brought it to my attention that the remember me box, when checked does not in fact remember a username and password after the member logs out.

Is there something I can do to address this concern to oblige the forgetful who want their passwords to be stored? (Most the members are using smartphones not computers).

Thank you,
EbodyFit.com

[mbrsolution]

Hi, can you carry out this test in your computer. Try using different browsers to better understand if it is a browser related issue or the plugin.

Thank you

[ebodyfit]

It’s occurring on mobile devices – both android and iPhone.

Thanks

[mbrsolution]

Hi, thank you for providing extra information.

Can you carry out a test using your smartphone or tablet. Login and select remember me check box. Then log out and test to see if it does remember you when you login again. I just want to know if it is an issue in mobile devices or the plugin.

[ebodyfit]

Ok sorry to be difficult, but everything you are asking has already been mentioned here in this initial post.

“””Members have brought it to my attention that the remember me box, when checked does not in fact remember a username and password after the member logs out.””

Starting with the fact that multiple members have complained to me that their remember me box even when checked on their mobile devices, does not save their password/username.

“”t’s occurring on mobile devices – both android and iPhone.””

So…

1) Multiple users on multiple devices have confirmed the problem… therefore this is not browser related or device specific. That is the first thing I checked before even bringing the concern here, as I realize different browsers can cause issues at times, especially IE.

2) The problem is only on mobile devices using Chrome and Safari.

[dimabuko]

Hi guys again!

When I was working on my project I found that in produced HTML there is such code:
<input type="checkbox" name="rememberme" value="checked='checked'">

I’m not sure but looks there is mistake here: value="checked='checked'".

[ebodyfit]

Hello Dimabukp. I did get into the php to see what I could find there that could possible cause the issue, but was not sure what that should say there to create a workable solution. I know there is the “false” vs “true” argument on that, but again, I just felt the best course of action would be to ask the developers of the plugin at this point rather than toying with the code without asking first.

Thank you for your input!

[mbrsolution]

@ebodyfit, the reason why I asked you if you could carry out a test is because sometimes users might be using an outdated browser in the mobile device. Or maybe they are using an old Android or an old IOS operating system.

Just out of curiosity could you carry out this test in your mobile phone making sure it is up to date. And if you can, can you also test a tablet if you have one. Once you have done the above can you report back which Android or IOS version you used to carry out this test and also which browser you used.

[ebodyfit]

I thought I made it clear already. There is an issue here. I personally have repeated the issue myself (I do design and development work for a living) on multiple devices (android phone and iPod touch), many others have as well. I would never bring a problem to a forum without checking into a great deal first on my own.

While I understand that not everyone coming here is tech savvy, I do this for a living, which is why in my last email I mentioned I realize cross browser support with code varies, especially on Internet Explorer. I brought my question here to the forum because I as a developer, could not figure out what code needs to be altered to fix the issue … I assume it is within the php code, however that is not my strong suit here, so I am requesting your help with the concern, as the developer of the plugin.

Is there an adjustment I can make to your PHP code to ensure this functionality returns on all current mobile devices? If not please say so. I’ve repeated myself 4 times and I’m not sure we are getting anywhere here…

Thank you.

[mbrsolution]

Thank you for replying back. The plugin developers will investigate further your issue.

Kind regards

[admin]

It is likely that those users have a enabled a setting in their device’s browser which clears the cookie when they close the browser. There is nothing you or the plugin can do if the user’s browser auto clears/deletes the cookies.

I have tested the remember me functionality and it is working for sure.

[Author]

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