Registration form problem

[SteveE]

I have set up a new paid membership level with a PayPal button and created a registration form for this level with the Form Builder plugin. When I test it, the PayPal button takes my money and I receive the ‘Complete your registration’ email with a link, but I follow the link and the form is faulty, it does not display the Username field. I want the username to be the user’s email address by default and I can’t see how to set this (although it works perfectly in other membership levels I set a long time ago).

[SteveE]

PS In the Form Builder plugin I have selected the option to Use Email Address as the Username

[The Assurer]

So, after you made that selection did that resolve the issue? If you still need help with the Form Builder, please complete a Premium Addon Support ticket and a developer will contact you.
https://simple-membership-plugin.com/premium-addon-support/

[SteveE]

No, selecting ‘Use Email Address as the Username’ has not resolved the issue (and in fact I had that option selected from the beginning and it works fine with other membership levels I’ve created before). I will complete a support ticket.

[admin]

We have responded through our paid add-on email support channel, and I believe the issue has now been resolved. If you are still experiencing any problems, please reply to that email.

[SteveE]

Thank you, and yes it appears to be resolved. I will monitor it and be in touch by email if problems persist

[Author]

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